PrePaidGSM.net Forum (Archived)


Reply
 
Thread Tools Search this Thread Display Modes
Old
  (#1)
skins07 (Offline)
Junior Member
Amateur Member
 
Posts: 11
Join Date: 18 Mar 2007

Country:
Default 30-03-2007, 16:31

Quote:
Originally Posted by andy View Post
I called T-mobile CS and asked about this, like did the SIM need to be active here before being exported, which a sealed packet sold on eBay would not be, or should I maybe send another one free which I'd opened first. They said actually they couldn't understand why this wouldn't work. It was suggested that you call them with the voucher code and they will apply it. I said that if the SIM still did not register on the network, then the person doing it might be upset about it.

Try calling them and discussing it again, as the man I spoke to referred to another and answer quite all the questions I asked.

150 is free to call once you get here, but doesn't work from abroad. From abroad they said use +447953966150, but this is a mobile number and will cost more. I'd suggest you call +441707315000, UK office hours, then ask to be transferred to the call centre.

The new but unused SIMs do have a limited shelf life of something like six months or a year, so I'm just wondering if that one has a problem. I had 3 old ones here that I called to check and they said two were expired. I bought a voucher to apply to the other one, but it didn't register on the network; CS applied the credit for me but it still didn't work. In the end they made a note on the account, and we later transferred the credit to a new SIM I received.

So I'm just wondering if the one you have is a bit similar; ask them how old it is, and if it's a problem, I can send you another one free
I have two of these SIMs and neither can register. I don't know if they are expired. I'm waiting for an email reply from T-Mobile UK as to whether they can activate/register the SIMs.
   
Reply With Quote
Old
  (#2)
skins07 (Offline)
Junior Member
Amateur Member
 
Posts: 11
Join Date: 18 Mar 2007

Country:
Default 06-04-2007, 18:28

Quote:
Originally Posted by skins07 View Post
I have two of these SIMs and neither can register. I don't know if they are expired. I'm waiting for an email reply from T-Mobile UK as to whether they can activate/register the SIMs.
Continuing this saga of trying to register/activate a T-Mobile UK PAYG SIM from the US, here is what I have concluded. It cannot be done without first activating it in the UK (unless I have an expired SIM card). I obtained a top up voucher and had it applied to the phone number by calling T-Mobile UK. That worked, but the SIM would still not activate here in the US. A chargeable call must first be made with the SIM in the UK. Thanks to all who suggested possible solutions.
   
Reply With Quote
Old
  (#3)
skins07 (Offline)
Junior Member
Amateur Member
 
Posts: 11
Join Date: 18 Mar 2007

Country:
Default Help! - 06-05-2007, 17:54

Quote:
Originally Posted by skins07 View Post
Continuing this saga of trying to register/activate a T-Mobile UK PAYG SIM from the US, here is what I have concluded. It cannot be done without first activating it in the UK (unless I have an expired SIM card). I obtained a top up voucher and had it applied to the phone number by calling T-Mobile UK. That worked, but the SIM would still not activate here in the US. A chargeable call must first be made with the SIM in the UK. Thanks to all who suggested possible solutions.
All that planning for nothing. I'm in the UK, turn on my unlocked quad band phone with a prepay T-Mobile UK SIM and... nothing. No network found, SIM unable to register. The same with my wife's unlocked RAZR.

I stopped in a nearby Carphone Warehouse and the chap tries the SIM cards in his phone. Also nothing. We then tried his O2 card in my phones, they could also not find any network. HOWEVER, when inserting a Vodaphone UK SIM, the phones immediately found the Voadafone network. Does this make sense in terms of which frequencies are being recognized/utilized?

The problem with using a Vodafone SIM is the cost. My T-Mobile US account would be cheaper for calls and GPRS.

If anyone has suggestions as to why the prepaid T-Mobile UK SIMs don't work, I'd be happy to hear them. If I have a chance, I'll stop at a T-Mobile UK store. I saw Orange mentioned in this thread and will see if I can get a prepaid Orange SIM. Any other suggestions?
   
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On




Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.
vBulletin Skin developed by: vBStyles.com
© 2002-2020 PrePaidGSM.net