Top-up a T-Mobile UK Pay as you go SIM Card abroad

[Malkav]

Originally Posted by callfan

Hi!

I've got a problem: yesterday I received a T-Mobile sim card, without any credit.
Now I'd like to topup it, but the customer care tells me that I have to go to UK and buy a voucher. If I don't topup my account in 6 months, they deactivate it.

What could I do, now?


Thanks guys!


callfan

you could try calling up cust services to register a credit card and see if they accept that as payment?

failing that send them you address see if they will send you an etop up card, assuming you can use those in italy!

[andy]

Originally Posted by Malkav

you could try calling up cust services to register a credit card and see if they accept that as payment?

failing that send them you address see if they will send you an etop up card, assuming you can use those in italy!

The credit card method would depend on whether they will accept foreign ones, but I assume that was already tried on the website.

It looks like e-top up might work, and there is probably one sent with the SIM(but how many T-mobile logos will you see?)

"You can use your E-top up card in Spain, Ireland, Greece, Italy and Portugal. Just look out for the E-top up logo and the T-Mobile logo. "

http://www.t-mobile.co.uk/personal/p...ay-by-e-top-up

- but registering the e-top-up card to the phone might be tricky - it says dial 150, but did that work from abroad? If you need to call them again and if it is cheaper to a landline, +441707315000 and ask to be transferred to the call centre