Callbackworld Failure? - Page 4

kupe · 01-11-2006, 12:29

Uggghhh. Now, on top of everything I reported above (can't complete a call, no callback, etc), PIN2DEST is no longer working either. When I dial it and enter my pin, I get a busy signal. And no, my phone isn't busy.

Kupe

DRNewcomb · 03-11-2006, 12:55

It looks like the carrier that CBW uses is undergoing some sort of changes (a buy out or merger maybe). Barry has changed the web script that triggers callbacks online so that the start is "http://70.167.227.199/teledesq-bin/ti/ipcall_form.cgi". I just tested the new URL trigger and it works except it does not call the destination number. There is a long pause then it asks you to enter the destination number.

I did try my PIN2DEST yesterday and found it did work but there was a long delay.

kupe · 03-11-2006, 14:53

Hey gang-

I got an encouraging reply from Barry yesterday. As it turns out, I finally have a break in my work schedule so unfortunately I won't be in Europe to test it for another week or so.

Here is the main part of it:

Our provider,
Dialthru / Rapidlink has gone through another round of technical
problems and many customers have been affected.

Some of the problems you describe should be resolved at this
moment so please let me know if that is not correct. Dialthru's
carrier (they use many) for Liechtenstein mobile was failing calls
and that is why you were not getting routine callbacks and also
why their system was not recognizing the digits you were entering.
Same thing whether it was someone calling you on PIN2DEST
from the states or you getting a callback - the carrier was failing.
That being said the carrier was switched yesterday so I hope that
is resolved.

I am awaiting word about when the login will be available so I don't
have an answer about that one. As for the internet trigger I believe
that will be within the next day.

Kupe

DRNewcomb · 04-11-2006, 00:49

I just hope that the new carrier can keep the good rates to certain countries.

prion · 04-11-2006, 06:51

I suppose they will keep them!

MATHA531 · 04-11-2006, 09:40

Look at enlinea....they have 2 separate, I don't know what to call them, services...I think one is called papaya and the other mangro.

One has decent rates to a certain country which shall remain nameless although not as low as CBW.

The other has exhorbitantly high rates to that country.

fuzzypuppy · 12-11-2006, 00:30

So everything should be working now?

kupe, can you confirm?

TheMadBrewer · 12-11-2006, 00:39

Quote:

Originally Posted by fuzzypuppy

So everything should be working now?

kupe, can you confirm?

Its still not working for me. My trigger numbers now ring (they used to be 100% busy) but no callback to my UM sim is generated. Since the website is down, I can't check to see if there is even a call back number assigned.

My toll free number does redirect to my UM sim. I also just checked the website trigger and that worked. But that doesn't really do me any good -- If I have my computer with me I'll just make a VOIP call. I need CBW for when I am away from my computer.

DRNewcomb · 12-11-2006, 01:34

I've tried the web tigger. It works but says that I've entered an invalid number. I then have to enter the number from the phone. I have not tried my callback number.

kupe · 13-11-2006, 00:25

Quote:

Originally Posted by fuzzypuppy

So everything should be working now?

kupe, can you confirm?

Hey gang-

Just walked in the door from Rome, IT. CBW worked 100% perfectly this time- both calling intra-Europe and to the US.

Kupe

	(#31)
kupe (Offline) Senior Member Prepaid Fan Posts: 103 Join Date: 19 Jun 2006 Country:	01-11-2006, 12:29 Uggghhh. Now, on top of everything I reported above (can't complete a call, no callback, etc), PIN2DEST is no longer working either. When I dial it and enter my pin, I get a busy signal. And no, my phone isn't busy. Kupe

	(#32)
DRNewcomb (Offline) Senior Member Prepaid Professionist Posts: 1,465 Join Date: 27 Feb 2004 Location: Mississippi, USA Country:	03-11-2006, 12:55 It looks like the carrier that CBW uses is undergoing some sort of changes (a buy out or merger maybe). Barry has changed the web script that triggers callbacks online so that the start is "http://70.167.227.199/teledesq-bin/ti/ipcall_form.cgi". I just tested the new URL trigger and it works except it does not call the destination number. There is a long pause then it asks you to enter the destination number. I did try my PIN2DEST yesterday and found it did work but there was a long delay.

	(#33)
kupe (Offline) Senior Member Prepaid Fan Posts: 103 Join Date: 19 Jun 2006 Country:	03-11-2006, 14:53 Hey gang- I got an encouraging reply from Barry yesterday. As it turns out, I finally have a break in my work schedule so unfortunately I won't be in Europe to test it for another week or so. Here is the main part of it: Our provider, Dialthru / Rapidlink has gone through another round of technical problems and many customers have been affected. Some of the problems you describe should be resolved at this moment so please let me know if that is not correct. Dialthru's carrier (they use many) for Liechtenstein mobile was failing calls and that is why you were not getting routine callbacks and also why their system was not recognizing the digits you were entering. Same thing whether it was someone calling you on PIN2DEST from the states or you getting a callback - the carrier was failing. That being said the carrier was switched yesterday so I hope that is resolved. I am awaiting word about when the login will be available so I don't have an answer about that one. As for the internet trigger I believe that will be within the next day. Kupe

	(#34)
DRNewcomb (Offline) Senior Member Prepaid Professionist Posts: 1,465 Join Date: 27 Feb 2004 Location: Mississippi, USA Country:	04-11-2006, 00:49 I just hope that the new carrier can keep the good rates to certain countries.

	(#35)
prion (Offline) Senior Member Prepaid Pioneer Posts: 589 Join Date: 01 May 2006 Location: Greece Country:	04-11-2006, 06:51 I suppose they will keep them!

	(#36)
MATHA531 (Offline) Senior Member Prepaid Specialist Posts: 869 Join Date: 15 Oct 2004 Country:	04-11-2006, 09:40 Look at enlinea....they have 2 separate, I don't know what to call them, services...I think one is called papaya and the other mangro. One has decent rates to a certain country which shall remain nameless although not as low as CBW. The other has exhorbitantly high rates to that country.

	(#37)
fuzzypuppy (Offline) Junior Member Amateur Member Posts: 10 Join Date: 11 Sep 2006 Country:	12-11-2006, 00:30 So everything should be working now? kupe, can you confirm? Phone: Samsung D508 Sims: Fido (expired), GlobalSim, UM

	(#39)
DRNewcomb (Offline) Senior Member Prepaid Professionist Posts: 1,465 Join Date: 27 Feb 2004 Location: Mississippi, USA Country:	12-11-2006, 01:34 I've tried the web tigger. It works but says that I've entered an invalid number. I then have to enter the number from the phone. I have not tried my callback number.