United Mobile Customer Support

snaimon · 09-10-2006, 21:36

I sometimes get the message "Network Busy" here in VA USA. Eventually, perhaps on another day, the SIM will work. Try again to obtain a balance using the phonebook. That is FREE.

From my experience Motorola phones USUALLY work fine -- I have used several (V-188, V-300 and V-330 most recently). Notice no V-190, however. As noted, I sometimes encounter "network busy". I am not familiar with that phone. It does seem that the phone is already UNLOCKED, otherwise you could not receive calls.

The balance function should work which would indicate you can indeed call out. I think it may be your location in USA. An interesting test would be as MATHA suggests to find someone else with another unlocked phone and compare the two using the same SIM. PERSONALLY, I doubt the cause it the SIM card since you can receive calls.

Be patient with customer support. Again, PERSONALLY, I don't think there is much they can do for you. It SEEMS to be a local (USA) network problem -- ie., network busy. What do expect they can do for you from Switzerland?

I will make a test call myself and report back IF I have problems.

Good luck.

Stan

	(#3)
snaimon (Offline) Senior Member Prepaid Specialist Posts: 898 Join Date: 17 Mar 2004 Location: Richmond, VA USA Country:	09-10-2006, 21:36 I sometimes get the message "Network Busy" here in VA USA. Eventually, perhaps on another day, the SIM will work. Try again to obtain a balance using the phonebook. That is FREE. From my experience Motorola phones USUALLY work fine -- I have used several (V-188, V-300 and V-330 most recently). Notice no V-190, however. As noted, I sometimes encounter "network busy". I am not familiar with that phone. It does seem that the phone is already UNLOCKED, otherwise you could not receive calls. The balance function should work which would indicate you can indeed call out. I think it may be your location in USA. An interesting test would be as MATHA suggests to find someone else with another unlocked phone and compare the two using the same SIM. PERSONALLY, I doubt the cause it the SIM card since you can receive calls. Be patient with customer support. Again, PERSONALLY, I don't think there is much they can do for you. It SEEMS to be a local (USA) network problem -- ie., network busy. What do expect they can do for you from Switzerland? I will make a test call myself and report back IF I have problems. Good luck. Stan Phones: DASH V3 (3) Service: US T-MO post paid (2) - US T-MO prepaid (2) - UM+ - TravelSIM DE SIMYO - DE SUNSIM T-Mobile DE Calling Cards: Onesuite Enjoyprepaid AT&T MCI Mobivox