Email From Yackie Mobile Management

Bossman · 23-08-2006, 21:39

Not sure if this should be posted in a new thread or one of the other ones. Moderators, you can move it if you need to.

I just got the following email from Yackie Management. It's a good thing I started to work on a backup plan.

-------------------------------------------------------------------------------------------
Dear YackieMobile Customer;

We at Yackie Telecom Inc. would like to take this opportunity to thank you for patronizing our services. Due to some technical issues with our first shipment of SIM cards; management of the company has decided to refund you in full for your SIM. We are in the process of working on the technical issue to get it resolved so our SIM card can be fully functional with all the features that we provide. We have been working on these technical issues since July and this issue will be fixed soon.

You will be able to use your SIM card and airtime which you have left on your SIM. In a few days you will be able to recharge your SIM card online. As a gift to you, we are going to ship you another SIM card, which will be active and fully functional in the near future. This new card will have an assigned new number for your use.

We would like to apologize to you in advance for any inconvenience this may cause you. We hope that we will be able to continue having you as a YackieMobile Customer and that you will continue doing business with us.

Best regards,

YackieMobile Management

money69 · 23-08-2006, 22:48

Well at least u got some kind of response, i am still waiting on the request for my refund.

Bossman · 23-08-2006, 23:21

I would have to think they would send this to everyone...at least those of us that have the USA DID #s. It seems like those DID #s will not be fully functional and that's why they have to send another sim. AFAIK, we will not/ no longer be able to receive incoming calls on those numbers. At least not anytime soon.

andy · 23-08-2006, 23:23

Yackie Mobile Inc joined as a member of this forum on 16th August, but has kept quiet on here, though I noticed it online a couple of times.

achu · 24-08-2006, 00:07

I have a USA DID number and also got the exact same email. My # has not been working ever since other members reported the "fast busy" issue last week.

I just tried to call the old DID # and now getting an answer machine message talking about "Thank you for contacting 'so and so' company, our business hour is ..." I guess the DID # has already been re-assign for other use.

I'll report back if and when I receive the refund mentioned in the email.

Jibku · 24-08-2006, 08:50

I also received the email, though my French DID is still working. Maybe they will refund everyone - or at least all those who ordered via PPGSM?

Just checked my bank account : no refund yet...

Bossman · 24-08-2006, 11:28

Quote:

Originally Posted by Jibku

I also received the email, though my French DID is still working. Maybe they will refund everyone - or at least all those who ordered via PPGSM?

Just checked my bank account : no refund yet...

I believe they will be refunding everyone. Not sure how many people have this sim, but I do not think it's a whole lot. Most of the orders are probably via prepaidgsm. As per the email, the first batch of sims are just not functioning properly. You may be able to receive incoming calls, but all the other problems (can't topup, incorrect billing, etc.) are still there.

dg7feq · 24-08-2006, 12:28

Quote:

Originally Posted by Bossman

I believe they will be refunding everyone. Not sure how many people have this sim, but I do not think it's a whole lot. Most of the orders are probably via prepaidgsm. As per the email, the first batch of sims are just not functioning properly. You may be able to receive incoming calls, but all the other problems (can't topup, incorrect billing, etc.) are still there.

Yeah they dont seem to have too many customers yet. I have number 28 - how about you?

Bossman · 24-08-2006, 14:05

I am #42. Not sure about the significance of these numbers though.

Quote:

Originally Posted by dg7feq

Yeah they dont seem to have too many customers yet. I have number 28 - how about you?

	(#1)
Bossman (Offline) Senior Member Prepaid Professionist Posts: 1,257 Join Date: 22 Apr 2005 Location: Chicago Country:	23-08-2006, 21:39 Not sure if this should be posted in a new thread or one of the other ones. Moderators, you can move it if you need to. I just got the following email from Yackie Management. It's a good thing I started to work on a backup plan. ------------------------------------------------------------------------------------------- Dear YackieMobile Customer; We at Yackie Telecom Inc. would like to take this opportunity to thank you for patronizing our services. Due to some technical issues with our first shipment of SIM cards; management of the company has decided to refund you in full for your SIM. We are in the process of working on the technical issue to get it resolved so our SIM card can be fully functional with all the features that we provide. We have been working on these technical issues since July and this issue will be fixed soon. You will be able to use your SIM card and airtime which you have left on your SIM. In a few days you will be able to recharge your SIM card online. As a gift to you, we are going to ship you another SIM card, which will be active and fully functional in the near future. This new card will have an assigned new number for your use. We would like to apologize to you in advance for any inconvenience this may cause you. We hope that we will be able to continue having you as a YackieMobile Customer and that you will continue doing business with us. Best regards, YackieMobile Management Phones: Xiaomi Mi Mix 2, Samsung Galaxy A50, ASUS zenfone 3, Sim cards: AT&T (Contract), 3 UK, Piranha Mobile

	(#2)
money69 (Offline) Senior Member Prepaid Fan Posts: 154 Join Date: 06 Aug 2004 Country:	23-08-2006, 22:48 Well at least u got some kind of response, i am still waiting on the request for my refund.

	(#3)
Bossman (Offline) Senior Member Prepaid Professionist Posts: 1,257 Join Date: 22 Apr 2005 Location: Chicago Country:	23-08-2006, 23:21 I would have to think they would send this to everyone...at least those of us that have the USA DID #s. It seems like those DID #s will not be fully functional and that's why they have to send another sim. AFAIK, we will not/ no longer be able to receive incoming calls on those numbers. At least not anytime soon. Phones: Xiaomi Mi Mix 2, Samsung Galaxy A50, ASUS zenfone 3, Sim cards: AT&T (Contract), 3 UK, Piranha Mobile

	(#4)
andy (Offline) Senior Member Prepaid Prophet Posts: 2,128 Join Date: 10 Dec 2004 Country:	23-08-2006, 23:23 Yackie Mobile Inc joined as a member of this forum on 16th August, but has kept quiet on here, though I noticed it online a couple of times.

	(#5)
achu (Offline) Junior Member Amateur Member Posts: 22 Join Date: 07 Jul 2006 Country:	24-08-2006, 00:07 I have a USA DID number and also got the exact same email. My # has not been working ever since other members reported the "fast busy" issue last week. I just tried to call the old DID # and now getting an answer machine message talking about "Thank you for contacting 'so and so' company, our business hour is ..." I guess the DID # has already been re-assign for other use. I'll report back if and when I receive the refund mentioned in the email.

	(#6)
Jibku (Offline) Junior Member Amateur Member Posts: 27 Join Date: 18 Jul 2006 Country:	24-08-2006, 08:50 I also received the email, though my French DID is still working. Maybe they will refund everyone - or at least all those who ordered via PPGSM? Just checked my bank account : no refund yet...