Problems With Voip Provider

andy · 02-08-2006, 11:32

It seems that maybe Voicestick is not recognising the hang-up signal from the phone. It's odd that it takes 5 minutes, as I was told by another provider that calls should clear from the other end by default a minute later; this was for callback though. You could instead try pressing ## which usually forces it, but not if dtmf tones are not recognised.

Maybe that individual Virgin prefix is not recognised by the provider Voicestick is using to forward the call. This seems to be a possibility sometimes when a new prefix group eg 07722 is enabled. If you've had yours for quite a while this ought to be pretty unlikely though.

Or you could use Voipfone (.co.uk) to forward the call to the UK SIM (O2 8.4p, Virgin about 12p), and get a US number from Freedigits or IPKall to point to the Voipfone SIP address. The free numbers don't have much of a range of area codes though; but maybe that doesn't matter too much for forwarding from your T-mobile. Voipfone also has a callback service which could help when you can't top-up the phone.

	(#1)
andy (Offline) Senior Member Prepaid Prophet Posts: 2,128 Join Date: 10 Dec 2004 Country:	02-08-2006, 11:32 It seems that maybe Voicestick is not recognising the hang-up signal from the phone. It's odd that it takes 5 minutes, as I was told by another provider that calls should clear from the other end by default a minute later; this was for callback though. You could instead try pressing ## which usually forces it, but not if dtmf tones are not recognised. Maybe that individual Virgin prefix is not recognised by the provider Voicestick is using to forward the call. This seems to be a possibility sometimes when a new prefix group eg 07722 is enabled. If you've had yours for quite a while this ought to be pretty unlikely though. Or you could use Voipfone (.co.uk) to forward the call to the UK SIM (O2 8.4p, Virgin about 12p), and get a US number from Freedigits or IPKall to point to the Voipfone SIP address. The free numbers don't have much of a range of area codes though; but maybe that doesn't matter too much for forwarding from your T-mobile. Voipfone also has a callback service which could help when you can't top-up the phone.