Help with United Mobile sim

Jrott · **Help with United Mobile sim -** 03-10-2007, 17:54

My first post to the forum so a big hello to everyone
My neighbor will be traveling Europe so I recomened he purchase a UM sim for him and his wife. He recently recieved the sims, registered and activated the sims but is having issues making calls. He has asked me to help him sort the issue, the sim's have a UK (44) number
So far this is what I see
Test phone is a unbranded Motorola Pebl and a unlocked Nokia 6230, sim's can recieve calls but not make calls. The message is always "Number Not Allowed"
I tried calling numbers in both America and UK (I am in America) I dialed +1732xxxxxxx for calling the American line and +4407722xxxxxx, tried dropping the zero, tried without the +44 since the UM sim is a UK number but always get "Number Not Allowed" I also tried the manual network select and tried the calls using both the att and t-mobile network
Am I doing something wrong? Is this a known issue? I did see posts regarding network busy messages but not "Number Not Allowed"
Thanks in advance, I feel bad that I recomended these cards to my neighbor and he's having these issues

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Jrott (Offline) Junior Member Newbie Posts: 8 Join Date: 03 Oct 2007 Country:	Help with United Mobile sim - 03-10-2007, 17:54 My first post to the forum so a big hello to everyone My neighbor will be traveling Europe so I recomened he purchase a UM sim for him and his wife. He recently recieved the sims, registered and activated the sims but is having issues making calls. He has asked me to help him sort the issue, the sim's have a UK (44) number So far this is what I see Test phone is a unbranded Motorola Pebl and a unlocked Nokia 6230, sim's can recieve calls but not make calls. The message is always "Number Not Allowed" I tried calling numbers in both America and UK (I am in America) I dialed +1732xxxxxxx for calling the American line and +4407722xxxxxx, tried dropping the zero, tried without the +44 since the UM sim is a UK number but always get "Number Not Allowed" I also tried the manual network select and tried the calls using both the att and t-mobile network Am I doing something wrong? Is this a known issue? I did see posts regarding network busy messages but not "Number Not Allowed" Thanks in advance, I feel bad that I recomended these cards to my neighbor and he's having these issues