Voicestick no longer free - now $3.75/month - Page 2

snaimon · **Trouble ticket -** 28-09-2007, 19:22

Quote:

Originally Posted by Bossman

How did you go about it. Called them or just opened a ticket via the web. Also, how did you know you got cancelled? They sent a verification or the # just no longer works?

I don't know why they always wait till the last minute to make theri announcements...if at all. They are actually giving less than a week notice.

I submitted a trouble ticket. They emailed me back. I too lost credit but they GAVE $5 free to sign up. I have not tried the number. Given the SHORT NOTICE (start of fees on Oct 1), I was surprised the responded so quickly.

A buddy of mine can't get his voicestick to work at all. Could not dial out; could not receive calls. Even reloaded software. He wrote emails and we called one day (he is without a phone otherwise) and left a voicemail for their CS staff; nobody answered - it was 430 or so in the afternoon on a weekday. As far as we can tell, they never responded.

Stan

prion · 29-09-2007, 05:38

Quote:

Originally Posted by snaimon

I submitted a trouble ticket. They emailed me back. I too lost credit but they GAVE $5 free to sign up. I have not tried the number. Given the SHORT NOTICE (start of fees on Oct 1), I was surprised the responded so quickly.

A buddy of mine can't get his voicestick to work at all. Could not dial out; could not receive calls. Even reloaded software. He wrote emails and we called one day (he is without a phone otherwise) and left a voicemail for their CS staff; nobody answered - it was 430 or so in the afternoon on a weekday. As far as we can tell, they never responded.

Stan

i have also submitted the ticket two days ago and still no reply from them....

snaimon · **? not sure -** 29-09-2007, 13:51

Quote:

Originally Posted by prion

i have also submitted the ticket two days ago and still no reply from them....

I BELIEVE (others please correct me if I am wrong) they send an AUTOMATIC response IMMEDIATELY with a trouble ticket number. Did you receive that? If not, I suggest you submit a new ticket.

You may want to check your SPAM filters.

Best wishes,

Stan

petkow · 28-09-2007, 22:41

I opened a ticket via the web. Got the normal acknowledgement email and then two one line emails back a few hours later. The first said "Thanks you for using i2telecom's Voicestick Product" and a minute later one which said "Done". The subject of both emails was just my ticket number and name.

Number is also no longer working. Pity as I had such a nice number: 029 2002 9999. It had the same 9999 number chain that I have in my mobile number and also my work number! I should have really paid for it, but then again I only used it at the very beginning! I always had issues of call forwarding and premature charging etc.

PhotoJim · 29-09-2007, 21:55

Free: ip2kall. Washington state numbers.

prion · 30-09-2007, 09:05

Quote:

Originally Posted by PhotoJim

Free: ip2kall. Washington state numbers.

ip2call? Are you sure? What is the website? Do you mean ipcall?

Bossman · 30-09-2007, 12:54

Typo! http://www.ipkall.com/

Not sure how it works though or if it can be forearded to an international number.

Quote:

Originally Posted by prion

ip2call? Are you sure? What is the website? Do you mean ipcall?

PhotoJim · 30-09-2007, 13:48

It can't be forwarded to a PSTN number, but it can be made to ring on a SIP device very easily.

dg7feq · 30-09-2007, 15:46

Quote:

Originally Posted by PhotoJim

It can't be forwarded to a PSTN number, but it can be made to ring on a SIP device very easily.

I signed up there some days ago.
But the number never got activated as it seems. Always get a fast-busy-signal when i try to call it.

Chris

andy · 30-09-2007, 14:59

I'd guess that IPKall would be ok for North American users but nobody else

The problem is that they seem to have changed policy that they must have a recognised caller ID for incoming calls to the number, which might leave out some VoIP providers.

But even with a caller ID sent, they themselves have corrupted the incoming DID by truncating it at both ends

+4478xxxxx605 becomes 478xxxxx60

Well, that was 2 or 3 months ago, and I haven't tried since

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	(#4)
petkow (Offline) Senior Member Prepaid Pioneer Posts: 696 Join Date: 01 Aug 2006 Location: Madrid Country:	28-09-2007, 22:41 I opened a ticket via the web. Got the normal acknowledgement email and then two one line emails back a few hours later. The first said "Thanks you for using i2telecom's Voicestick Product" and a minute later one which said "Done". The subject of both emails was just my ticket number and name. Number is also no longer working. Pity as I had such a nice number: 029 2002 9999. It had the same 9999 number chain that I have in my mobile number and also my work number! I should have really paid for it, but then again I only used it at the very beginning! I always had issues of call forwarding and premature charging etc.

	(#5)
PhotoJim (Offline) Senior Member Prepaid Expert Posts: 389 Join Date: 10 Dec 2006 Location: Regina, SK, CA Country:	29-09-2007, 21:55 Free: ip2kall. Washington state numbers. CA: SaskTel, Wind postpaid; Rogers, Bell postpaid iPad flex plans; US: T-Mobile postpaid data, prepaid voice; PureTalk (AT&T MVNO) prepaid voice/data; AT&T prepaid iPad plan Hardware: Too much but notably iPhone 5, iPad Mini Retina LTE, Moto G LTE (N.A. version), iPhone 4. All unlocked.

	(#8)
PhotoJim (Offline) Senior Member Prepaid Expert Posts: 389 Join Date: 10 Dec 2006 Location: Regina, SK, CA Country:	30-09-2007, 13:48 It can't be forwarded to a PSTN number, but it can be made to ring on a SIP device very easily. CA: SaskTel, Wind postpaid; Rogers, Bell postpaid iPad flex plans; US: T-Mobile postpaid data, prepaid voice; PureTalk (AT&T MVNO) prepaid voice/data; AT&T prepaid iPad plan Hardware: Too much but notably iPhone 5, iPad Mini Retina LTE, Moto G LTE (N.A. version), iPhone 4. All unlocked.

	(#10)
andy (Offline) Senior Member Prepaid Prophet Posts: 2,128 Join Date: 10 Dec 2004 Country:	30-09-2007, 14:59 I'd guess that IPKall would be ok for North American users but nobody else The problem is that they seem to have changed policy that they must have a recognised caller ID for incoming calls to the number, which might leave out some VoIP providers. But even with a caller ID sent, they themselves have corrupted the incoming DID by truncating it at both ends +4478xxxxx605 becomes 478xxxxx60 Well, that was 2 or 3 months ago, and I haven't tried since