Report on using Orange Mobicarte in France

[scirocco]

I've never been able to figure out why there is a difference. The date in My Plan changes all the time. Today it is telling me I need to recharge in exactly one month to keep the number alive, whereas the data in Suivi Conso is correct (6 months from credit expiry) and stays the same.

I've never seen the date in My Plan be later than Suivi Conso, though. I always see an earlier My Plan date than Suivi Conso, and I just assumed it was scare tactics to get you to do a recharge earlier than you really needed to.

[willemijns]

Originally Posted by scirocco

I've never been able to figure out why there is a difference. The date in My Plan changes all the time.

normally it is the same yep.

> Suivi Consol says :- votre Compte rechargeable est épuisé
numéro valide jusqu'au 29/01/2013 inclus (I haven't recharged this since July and only 10 euros)

if i was you you must top-up at this date... on the mobile world, the voice info
is better than internet personnal dashbord information. it is well-known and also
6 months is the limit for mobicarte since a lot of years.............

[scirocco]

Originally Posted by willemijns

normally it is the same yep.

I think that what myself and other posters are saying is that it is NOT normally the same. You would think it SHOULD be, but it isn't. That's the problem.

Here's a screenshot of my "Mon Plan Tarifaire" (on top) and my "Suivi Conso" (below) with very different dates. And yesterday the "Mon Plan Tarifaire" page was telling me that I need to recharge in one week. Today apparently I have 4 months.

I think I will believe the Suivi Conso date, since it states 6 months from when I know the credit expired, and it doesn't change as time goes by.