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(#1)
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Senior Member
Prepaid Guru
Posts: 1,091
Join Date: 11 Feb 2004
Location: Detroit (formerly Dubai)
Country:
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![]() My friend in Germany emailed tech support with the details. It was a Huwai Comet. I don't know what my other friends in Oz used. I had them dial *111*12125551212# and it worked, but it took a bit to figure things out.
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(#2)
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Member
Advanced Member
Posts: 57
Join Date: 05 Jul 2012
Country:
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![]() Quote:
User manual sent on purchase of Sim and downloadable via web-site states: 5. On rare occasions, a user using may have trouble with the auto Call-Back connection method. In this case please dial via the "Piranha Sim Tool Kit Menu" or dial *111*destination-number#send, always using full country code, if problem persists please contact Piranha Admin. Piranha would appreciate any user having handset issues contact admin with make model and IMEI number of handset. In 99% of cases issue will be resolved with 24-48 hrs. |
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(#3)
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Senior Member
Prepaid Guru
Posts: 1,091
Join Date: 11 Feb 2004
Location: Detroit (formerly Dubai)
Country:
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![]() I wasn't suggesting you guys did anything wrong. I was just suggesting that remotely troubleshooting an only moderately technically inclined person's problem from the other side of the globe introduced some complications.
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