Want to Cancel Blau Data Plan, Need Help From Someone Who Reads German

lizzie1955 · 14-06-2010, 15:22

Here's the bottom line:

The Bad News:

A friend of mine in Germany called customer service. I can't disable the plan from the US-- no exceptions. My friend would need to have the SIM card in Germany to do it for me.

The Good News:

I am not on automatic recharge so I will just let the account go below €20 and it will disable itself.

What an adventure.

The irony of the whole thing is that Blau worked terribly in Germany. Calls were fine. Data was terrible. I could slowly connect to the Internet but e-mail was impossible. I never got one and couldn't sent. It would said waiting, waiting, waiting.... failed.

Need to try something new in September,

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lizzie1955 (Offline) Senior Member Prepaid Fan Posts: 100 Join Date: 20 Aug 2007 Country:	14-06-2010, 15:22 Here's the bottom line: The Bad News: A friend of mine in Germany called customer service. I can't disable the plan from the US-- no exceptions. My friend would need to have the SIM card in Germany to do it for me. The Good News: I am not on automatic recharge so I will just let the account go below €20 and it will disable itself. What an adventure. The irony of the whole thing is that Blau worked terribly in Germany. Calls were fine. Data was terrible. I could slowly connect to the Internet but e-mail was impossible. I never got one and couldn't sent. It would said waiting, waiting, waiting.... failed. Need to try something new in September,