Wind coming to Canada

VladS · 23-12-2009, 17:01

I passed by a Wind store last Friday and I just had to stop and grab a phone. So far I'm not at all impressed with Wind.

The activation was a pain. I started it at 10am on Saturday and the phone only came to life on Sunday at 4PM, after being on the phone with pretty much everyone in their food chain. Basically the initial activations rep messed-up the process and the SIM card info dropped out of the HLR.

The problems didn't stop at the activation. Even inside their already-too-small coverage area there are many dead-zones. In building coverage is mediocre. To make things worse, handoffs to Rogers are slow (in the upwards of 30 seconds).

To this you add friendly but quite clueless CSRs and you have a mess on your hands.

Unless things improve dramatically in the next 3-4 weeks, I plan to take the phone back and cancel the service.

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VladS (Offline) Senior Member Prepaid Pioneer Posts: 590 Join Date: 22 Jun 2004 Country:	23-12-2009, 17:01 I passed by a Wind store last Friday and I just had to stop and grab a phone. So far I'm not at all impressed with Wind. The activation was a pain. I started it at 10am on Saturday and the phone only came to life on Sunday at 4PM, after being on the phone with pretty much everyone in their food chain. Basically the initial activations rep messed-up the process and the SIM card info dropped out of the HLR. The problems didn't stop at the activation. Even inside their already-too-small coverage area there are many dead-zones. In building coverage is mediocre. To make things worse, handoffs to Rogers are slow (in the upwards of 30 seconds). To this you add friendly but quite clueless CSRs and you have a mess on your hands. Unless things improve dramatically in the next 3-4 weeks, I plan to take the phone back and cancel the service. VladS Mobile phones: iPhone 5, Blackberry 9900, Nexus S, Samsung S3322 duos Mobile data cards: Huawei E587u-5, Huawei E583c, Huawei E160 Postpaid SIMs: CA: Fido, Wind; INTL: Telna Prepaid SIMs: DE: Fonic, Lidl; AT: yesss!, bob; UK: O2; US: AT&T; RO: Orange, Vodafone; FR: b&you, Lycamobile; NL: Lycamobile; BE: Lycamobile, Jim Mobile; CL: Entel; MX: Telcel; INTL: eKit Blue, eKit Yellow Dead SIMs: too many to list