Can't reach UM, can't reach my UM UK number, no reply to e-mail

[andy]

Originally Posted by kormack8

Am I right to assume that the +423 UM lines can only receive incoming calls at the moment?

I'm leaving for Europe soon and having a half-working sim card is better than one that doesn't work at all (i.e. UM +44).

Yes. Incoming calls have been working throughout. And receiving sms.

Logged in to the account, the call record updates within half an hour, and the connection charge is shown for the answered calls.

There have been a couple of times when the balance was incorrectly shown as zero, but that was apparently resolved, and calls would still answer anyway. But if you were thinking you might receive more calls than your current balance would allow, you might be on new ground, finding out whether manual top-ups are still possible.