Can't reach UM, can't reach my UM UK number, no reply to e-mail

sarunat · 29-04-2009, 11:53

Hi!

just received from UM customer service

Due to a technical problem there have been several unauthorized recharges made at the 27th of april. This concerned customers who had activated the "automatic recharge function".
The amount has already been refunded.
Please deactivate the automatic recharge, for security reasons.
In some weeks, this option will not be available anymore, because it does not provide reliable service.

Kind regards,
Your United Mobile Customer Service

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sarunat (Offline) Junior Member Amateur Member Posts: 17 Join Date: 20 Apr 2009 Country:	29-04-2009, 11:53 Hi! just received from UM customer service Due to a technical problem there have been several unauthorized recharges made at the 27th of april. This concerned customers who had activated the "automatic recharge function". The amount has already been refunded. Please deactivate the automatic recharge, for security reasons. In some weeks, this option will not be available anymore, because it does not provide reliable service. Kind regards, Your United Mobile Customer Service