Can't reach UM, can't reach my UM UK number, no reply to e-mail

[kupe]

Originally Posted by hrgajek

Therefore UM decided to move their customer base to the +44-7937 (UK-Jersey) System

At the moment UM is sending new UM+ (+44-79379...) SIM-Cards free of charge including 10 EUROs account, to all their customers, if they know their postal adresses.

OMG unbelievable! How did you hear about this? I'm a longtime UM +423 customer. I have been so disgusted with my +423 sim reliability that 2 weeks ago I purchased from UM a new +447937 sim for Euro 34.90 (inc shipping), or USD 48.62.

Now I find out they are giving that exact Sim away free!?!?! On top of that, they have not responded to any of my support tickets since I got the new sim.

Even more strange is that they DO have my shipping address AND email address, but I've heard nothing from them.

ARRRRGGGH!

Kupe