still no success with 09

smokeyone · **still no success with 09 -** 22-11-2008, 16:31

Hello

I have already mentioned about having problems with 09 but other members said there account was fine. Is this still the case....
Tried telephoning but could not get through...
No reply to several e-mails which is unusual...
Cannot access my account...
Am I just unlucky...
Just to check my account login is my telephone number without the 00
Password is the eight digit PUK number
Also tried recover password and message says no such account exists...

prion · 22-11-2008, 21:34

My 09 sim works fine. Just tried for both incoming and outgoing calls.

dg7feq · 22-11-2008, 23:21

I would recommend to ring up the customer service. Maybe something went wrong with your account. My 09 card is also working flawlessly at the moment.

Chris

smokeyone · 23-11-2008, 08:37

I will keep trying - this is the number I have already tried for customer services -
+354 585 0909
it either does not ring at all or rings once and cuts off.
Thanks

smokeyone · 23-11-2008, 10:40

Just a quick update - from the previous telephone number mentioned
- message says telephone number out of order !!

dg7feq · 23-11-2008, 14:10

Quote:

Originally Posted by smokeyone

Just a quick update - from the previous telephone number mentioned
- message says telephone number out of order !!

yeah, "the person you've called is not available"... nice.
But that happend several times with their hotline number in the past. 09 seems to be a SIM that either works 100% or not at all. Not to recommend without a backup card in the pocket.

Chris

smokeyone · 23-11-2008, 15:30

Backup cards ! I have united & away phone for just in case. Trouble is I have mostly given out 09 to friends. Never mind - think I will give up on 09 after my last text message from them - top up your card and I have 23 euro credit......oh and the card does not work anymore from receiving text message.....it's still strange not to get e-mail replies because in the past they were very good at responding

prion · 23-11-2008, 15:50

I would call this number tomorrow. I remember in the past that problems occured on weekends

smokeyone · 24-11-2008, 13:52

Number still out of order

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	(#1)
smokeyone (Offline) Member Official Member Posts: 30 Join Date: 16 Jul 2006 Country:	still no success with 09 - 22-11-2008, 16:31 Hello I have already mentioned about having problems with 09 but other members said there account was fine. Is this still the case.... Tried telephoning but could not get through... No reply to several e-mails which is unusual... Cannot access my account... Am I just unlucky... Just to check my account login is my telephone number without the 00 Password is the eight digit PUK number Also tried recover password and message says no such account exists...

	(#2)
prion (Offline) Senior Member Prepaid Pioneer Posts: 589 Join Date: 01 May 2006 Location: Greece Country:	22-11-2008, 21:34 My 09 sim works fine. Just tried for both incoming and outgoing calls.

	(#3)
dg7feq (Offline) Senior Member Prepaid Guru Posts: 1,164 Join Date: 04 Feb 2006 Location: Germany Country:	22-11-2008, 23:21 I would recommend to ring up the customer service. Maybe something went wrong with your account. My 09 card is also working flawlessly at the moment. Chris Germany: o2 blue all-in L, simquadrat Thailand: truemove (phone+sms+wifi) International: xxSim+372, toggle +44/+49/+41/+31 Phones: Huawei Mate7, Huawei P9

	(#4)
smokeyone (Offline) Member Official Member Posts: 30 Join Date: 16 Jul 2006 Country:	23-11-2008, 08:37 I will keep trying - this is the number I have already tried for customer services - +354 585 0909 it either does not ring at all or rings once and cuts off. Thanks

	(#5)
smokeyone (Offline) Member Official Member Posts: 30 Join Date: 16 Jul 2006 Country:	23-11-2008, 10:40 Just a quick update - from the previous telephone number mentioned - message says telephone number out of order !!

	(#7)
smokeyone (Offline) Member Official Member Posts: 30 Join Date: 16 Jul 2006 Country:	23-11-2008, 15:30 Backup cards ! I have united & away phone for just in case. Trouble is I have mostly given out 09 to friends. Never mind - think I will give up on 09 after my last text message from them - top up your card and I have 23 euro credit......oh and the card does not work anymore from receiving text message.....it's still strange not to get e-mail replies because in the past they were very good at responding

	(#8)
prion (Offline) Senior Member Prepaid Pioneer Posts: 589 Join Date: 01 May 2006 Location: Greece Country:	23-11-2008, 15:50 I would call this number tomorrow. I remember in the past that problems occured on weekends

	(#9)
smokeyone (Offline) Member Official Member Posts: 30 Join Date: 16 Jul 2006 Country:	24-11-2008, 13:52 Number still out of order