United Mobile+ (new service with +44 Jersey number)

[MATHA531]

Originally Posted by nyc7575

PhotoJim and tivoboy, thank you for letting me know.

Still no UM+ SIM and no reply from the customer service.
I just received a business letter from Germany (this is nothing with UM+). Postmarked October 17 and it's regular airmail. It took only two days
to get here in NYC. Amazingly fast.
So anyway, after waiting for a month, I guess my UM+ SIM got lost somewhere.

Have you called them (there is a phone number on the web site for customer service)...

Essentially I would call them, see their reaction and if not satisfied, simply call your credit card company and institute billing error dispute against them indicating non receipt.