Help with United Mobile sim

bylo · 03-10-2007, 18:37

I have a related question. I just came back from a trip to Austria. I had a great deal of difficulty with the UM+ card. When I placed an outgoing call, whether to an Austrian or Canadian number, I'd usually get a call back, but before I could answer it the phone would report "Call Missed" and drop the incoming call. This would happen 9 times out of 10. At one point I got so frustrated that I switched to my Mobal SIM and made the call using it despite the much higher cost. Calling 089 to get a Balance Update worked just fine.

Anyone else experience this situation or have any advice on what to do when it happens?

Last year when I had the old UM Liechtenstein SIM and used the same phone the call back mechanism worked flawlessly both within Europe and to Canada.

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bylo (Offline) Senior Member Prepaid Expert Posts: 204 Join Date: 03 Oct 2007 Country:	03-10-2007, 18:37 I have a related question. I just came back from a trip to Austria. I had a great deal of difficulty with the UM+ card. When I placed an outgoing call, whether to an Austrian or Canadian number, I'd usually get a call back, but before I could answer it the phone would report "Call Missed" and drop the incoming call. This would happen 9 times out of 10. At one point I got so frustrated that I switched to my Mobal SIM and made the call using it despite the much higher cost. Calling 089 to get a Balance Update worked just fine. Anyone else experience this situation or have any advice on what to do when it happens? Last year when I had the old UM Liechtenstein SIM and used the same phone the call back mechanism worked flawlessly both within Europe and to Canada. Phones: OnePlus 5 • Nexus 5 SIMs: CA Fido/Fongo • AT A1-B.free • Google Fi R.I.P.: UM • UM+