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(#11)
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Senior Member
Prepaid Professionist
Posts: 1,399
Join Date: 15 Nov 2006
Country:
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![]() UM uses some non-standard procedures to initiate the callback. I've also experienced failures with two mobile phones (Nokia 8310 & Samsung SGH-E800) - the Samsung did even crash after each call attempt and required battery removal to restart it. In both cases I could solve this by a firmware update.
So try to get your V190 updated and retry it. UM customer care won't be able to help you with this at all. postpaid: O2 on Business XL; prepaid: DE: Aldi Talk, Lidl; UK: 3; BG: MTel, vivacom; RU: MTS; RS: MTS; UAE: du Tourist SIM; INT'L: toggle mobile VoIP: sipgate.de (German DID); sipgate.co.uk (British DID); ukddi.com (British DID); sipcall.ch (Swiss DID); megafon.bg (Bulgarian DID); InterVoip.com |
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(#12)
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Junior Member
Amateur Member
Posts: 17
Join Date: 04 Oct 2006
Location: Ann Arbor, Michigan, USA
Country:
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![]() I'd like to thank inquisitor for his help. He's much nicer than Cardinal de Guevera. Re his suggestion, I don't know how to get my V190 updated. Should I consult Motorola? If so, what do I ask them to do?
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(#13)
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Senior Member
Prepaid Specialist
Posts: 898
Join Date: 17 Mar 2004
Location: Richmond, VA USA
Country:
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![]() Yes, it will have to be from Motorola. I think you may have to SYNCH the update with Phonetools or the equivalent. If you don't have such a setup (PC, cable and software), I think you might just go for another phone.
I am quite surprised you are having issues with a MOTO phone. I have had several MOTO phones and they all work flawlessly with my UM card. V300, V330 and V188 all work fine currently. I had a V66 and I believe that also worked. I don't know what the issue could be with the V190. Good luck. Stan Service: US T-MO post paid (2) - US T-MO prepaid (2) - UM+ - TravelSIM DE SIMYO - DE SUNSIM T-Mobile DE Calling Cards: Onesuite Enjoyprepaid AT&T MCI Mobivox |
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(#14)
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Junior Member
Amateur Member
Posts: 17
Join Date: 04 Oct 2006
Location: Ann Arbor, Michigan, USA
Country:
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![]() I don't know myself why I'm having problems using my V190. I have another phone that does work with United Mobile, so that's what I'll use. Thanks anyway for the suggestion.
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(#15)
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Senior Member
Prepaid Pioneer
Posts: 589
Join Date: 01 May 2006
Location: Greece
Country:
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![]() I recently have problems with a Nokia phone. No receive of the callback (despite me having dialed from both the menu and the phone). Incoming calls worked though......
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(#16)
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Senior Member
Prepaid Fan
Posts: 150
Join Date: 11 Aug 2005
Country:
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![]() Me too, my trust 8890 nokia, I get the call back but now nobody can hear me, there is no real connection
has there been an update or something? I am in Switz now, and the phone just doesn't allow call back, OUT, but inbound works okay. If there has been an update, why don't they TELL US! |
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(#17)
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Junior Member
Newbie
Posts: 3
Join Date: 01 Jan 2007
Country:
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![]() I've just received my new UM sim and I've tried to make calls with no result with my Sonyericsson K608i and also with my Sonyericsson Z1010.
This problem happen with any italian operator (TIM - WIND - VODAFONE) Unfortunately I haven't other unblocked terminals, I hope I will be able to try tomorrow. Curiously, just after sending calls, appears a message "Chiamata non consentita" (call not allowed) and only after this message appears "Please Wait" As AndreA knows, i'm from northwest of italy. PS: I receive calls with no problem |
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(#18)
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The great Dictator!
Prepaid Prophet
Posts: 2,487
Join Date: 13 Jan 2004
Location: Trieste/Trst
Country:
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![]() Quote:
Deceased Prepaids: CZ: Oskar, Eurotel; SK: Orange; DE: E-Plus, Aldi, Simyo; GE: Geocell; AM: Armentel; PL: Heyah, Plus; LT: Tele2; LV: Amigo; EE: Elisa; UA: Kyivstar; NZ: Vodafone; INT: UM, UM+, ICQSim. GSM/3G Phones: Nokia Lumia 630 dual sim |
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(#19)
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Junior Member
Newbie
Posts: 3
Join Date: 01 Jan 2007
Country:
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I tried to call my UM sim with no problem (so the SIM is working correctly), but i can't make calls, also mailbox or customer service. But your UM Sim, now is working??? Thanks Ramses |
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(#20)
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Junior Member
Newbie
Posts: 3
Join Date: 01 Jan 2007
Country:
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![]() Fortunately, the problem was solved just 1 hour ago, i can make outgoing calls now!!
![]() Early this morning I send a report for technical problem (on their site, in customer service section) so I think that was only a problem to include my SIM in their list. Thanks!!! Ramses |
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