Quote:
Originally Posted by depee
During my trip to South Korea and the Piranha SIM worked good. The first time the SIM needs to register in a new network takes really long. Round about 30 minutes in South Korea. Back in Germany the SIM needed round about 12 hours to register in a network. During this time I have tried to register with different mobiles.
Does anybody knows what the reason for this is?
The Callback worked really good and the voice quality was also high.
Sometimes I was not direct reachable over the US number. The caller had to try 3 or 4 times to reach me.
The VOIP application worked for outgoing calls good with also a good voice quality. For incoming calls was the voice quality was really bad and I removed the VOIP application from my phone.
SMS are only working outgoing. I' am not getting any incoming SMS. Only the SMS from the Piranha support are working.
The prices are really good and I hope Pirnaha will be longer in business.
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Hi we are glad the Piranha Sim worked well in South Korea for you, unfortunately the incoming VoIP problem is dependent on the routes used by the calling party, we only use premium routing on VoIP and Voice calls which you described as good quality when calling out (thank you). SMS, we have tested your existing number and given you a new number to test SMS, we have sent you test texts from 4 different operators/networks, all of which have been received on your original and test number, please let us know where the texts you are talking about were sent from and the result i.e were you charged etc. Finding network, this is very unusual and only normally happens when a handset is left on flight mode, once we replied your support ticket, it was logged that your handset registered shortly thereafter.
PSIM.
P.S We expect to be around for sometime and thank you again for using our service.