Help! Wind Sim is taking too much credit

[roarrr]

Originally Posted by Effendi

Looking at that screenshot it seems it's all regular. You are using Blackberry which is totally free with the Easy Travel option. In fact your "Credito Principale Prima" and your "Credito Principale dopo" are always the same. That means you are paying NOTHING for data, which is correct. Don't care about the "Addebito" column since that's what you would pay without the option.

You were billed € 1.44 for something else, probably voice calls done or received, or messaging. Check on your traffic detail.

Exactly--it would seem that way, but there was *no* other usage. That's why I'm so confused. I attached my traffic detail to this so you can see. It's upsetting because I used more than 60 euro of credit when it should have been only maybe 2 euro, but I was stuck as I needed blackberry service. Any suggestion on how to get the credit back? (keeping in mind I speak no italian)