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bbob (Offline)
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Default 08-04-2008, 11:24

do you really want to continue in a tone like that, saying crying for, I know you don't like me but stop pissing me off like that unless you want to created another mudthrowing thread again and start personal attacks. But maybe this is they way you like to express yourself ?

Yes I can call and they could give me verbal information. But verbal information is not really worth anything.

Verbal information can't be verified. Sure someone on the phone can tell me lots of things and for what I know next month's they can tell me a different story and another customer service rep can tell antoher story.

The internet is the easiest way to communicate with your customers. You can put clear information on your site which can be read by anyone. Also when comparing a service to antoher service it can be easily done.

My only point is that their site does not have this information, and if you feel that I should contact them to clarify these points I can only comment that if they do their job all these questions could have been answered in an faq on their website as these questions are just normal questions. Or maybe it's just time for them to update their website
   
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