Avoid United Mobile!

borjeg · **Avoid United Mobile! -** 30-08-2007, 19:47

I updated from a Riiing card to a United Mobile +447937 and received my new card less than a month ago.

When checking the credit it also said that the card was valid only 17 more days!?!

I, of course, tried to contact customers service by filling in the form on there site, but no answer. I called and asked them about the validity. I got the answer "I don't know, but don't worry" They charged me appr. 5 euros for the call. They promised to refund the 5 euros, which they didn't do, of course.

So, now I have an inactive SIM and the rest of the money also gone (appr. 30 euros)!

And so far no solution in sight.

I'm not inpressed.

	(#1)
borjeg (Offline) Senior Member Prepaid Fan Posts: 114 Join Date: 05 May 2004 Country:	Avoid United Mobile! - 30-08-2007, 19:47 I updated from a Riiing card to a United Mobile +447937 and received my new card less than a month ago. When checking the credit it also said that the card was valid only 17 more days!?! I, of course, tried to contact customers service by filling in the form on there site, but no answer. I called and asked them about the validity. I got the answer "I don't know, but don't worry" They charged me appr. 5 euros for the call. They promised to refund the 5 euros, which they didn't do, of course. So, now I have an inactive SIM and the rest of the money also gone (appr. 30 euros)! And so far no solution in sight. I'm not inpressed.