Yackie Mobile (New features, Same old company)

Keighleyboy · **Yackie Mobile (New features, Same old company) -** 20-08-2007, 22:00

I never read much about Yackie Mobile on these forums as it was something that never interested me, but for one reason or another, what they offered on their website like local phone number, free calls to its IOM based number for the SIM, global data roaming, etc..

I made the order on 26th July 2007, then regreted that i ever made the order for 99 USD, when i read what was said about Yackie Mobile on these forums.

Then on the 07th August 2007 i get an email saying that the SIM will be delayed til after 13th August 2007, this is the first contact from them as the Live Help on the website didn't help much, the telephone numbers for customer service got nowhere and emails where not replied to, with no way of tracking what happen to order on the website.

Today the 20th August 2007 i get post from France containing my Yackie Mobile SIM and nothing else, no instruction, no information for my account, nothing !!

I find they have no longer use a UK based SIM card, they seem to be using 09 Mobile rebrand. I say this because my 09 Mobile is +354 380 38x xxx and the Yackie Mobile is +354 380 38x xxx, also all 09 Mobile branding is removed from the SIM's software replaced with "Roaming Services" expect the customer services number is +3545850909 which is 09 Mobile's customer service centre

Receiving calls have not been possible yet

Looks like it is SMS enabled but have not been able to try this yet, only receive balance by text from a +41 number which is different from the way 09 Mobile tells you your balance

Don't know what my local number is yet

Don't know how or if data roaming is available or settings for it

My bonus 69 USD credit is missing

Since no calls can be receive, only made, i don't if calls are FREE to the +354 380 38x xxx number

Tried sending them an email, so i'll see what happens from now

	(#1)
Keighleyboy (Offline) Member Advanced Member Posts: 80 Join Date: 01 Jun 2006 Country:	Yackie Mobile (New features, Same old company) - 20-08-2007, 22:00 I never read much about Yackie Mobile on these forums as it was something that never interested me, but for one reason or another, what they offered on their website like local phone number, free calls to its IOM based number for the SIM, global data roaming, etc.. I made the order on 26th July 2007, then regreted that i ever made the order for 99 USD, when i read what was said about Yackie Mobile on these forums. Then on the 07th August 2007 i get an email saying that the SIM will be delayed til after 13th August 2007, this is the first contact from them as the Live Help on the website didn't help much, the telephone numbers for customer service got nowhere and emails where not replied to, with no way of tracking what happen to order on the website. Today the 20th August 2007 i get post from France containing my Yackie Mobile SIM and nothing else, no instruction, no information for my account, nothing !! I find they have no longer use a UK based SIM card, they seem to be using 09 Mobile rebrand. I say this because my 09 Mobile is +354 380 38x xxx and the Yackie Mobile is +354 380 38x xxx, also all 09 Mobile branding is removed from the SIM's software replaced with "Roaming Services" expect the customer services number is +3545850909 which is 09 Mobile's customer service centre Receiving calls have not been possible yet Looks like it is SMS enabled but have not been able to try this yet, only receive balance by text from a +41 number which is different from the way 09 Mobile tells you your balance Don't know what my local number is yet Don't know how or if data roaming is available or settings for it My bonus 69 USD credit is missing Since no calls can be receive, only made, i don't if calls are FREE to the +354 380 38x xxx number Tried sending them an email, so i'll see what happens from now