My experience with Onesimcard.

Onesimcard User

Hi All,
Recently one of my OneSimCard PEN numbers was changed by the OneSimCard staff without my consent and wish!
I don't think it's normal. May be I am wrong. Could anybody please share their similar stories?
I am using OneSimCard services for business purposes and I placed one of my PEN numbers online on my website and then within some time I received an "apology" letter notifying me about my PEN number change!
Here is the text:

Re: Ticket xxxxx, Responded
Dear Vitaliy
A new message has been added to the service request #43219.
Hello Vitaliy,
We truly apologize, but we updated your Israeli PEN to a new number that you can now access in your account: xxxxxxxxxxxxx.
We apologize, however your old Israeli PEN will no longer be active.
Thank you,
OneSimCard Support

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Onesimcard User (Offline) Junior Member Newbie Posts: 1 Join Date: 06 May 2012 Country:	OneSimCard PEN number change without my consent and wish.. - 06-05-2012, 21:49 Hi All, Recently one of my OneSimCard PEN numbers was changed by the OneSimCard staff without my consent and wish! I don't think it's normal. May be I am wrong. Could anybody please share their similar stories? I am using OneSimCard services for business purposes and I placed one of my PEN numbers online on my website and then within some time I received an "apology" letter notifying me about my PEN number change! Here is the text: Re: Ticket xxxxx, Responded Dear Vitaliy A new message has been added to the service request #43219. Hello Vitaliy, We truly apologize, but we updated your Israeli PEN to a new number that you can now access in your account: xxxxxxxxxxxxx. We apologize, however your old Israeli PEN will no longer be active. Thank you, OneSimCard Support