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(#4)
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Senior Member
Prepaid Expert
Posts: 342
Join Date: 14 Dec 2004
Location: Connecticut, USA
Country:
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If no response to an email, suggest call their customer service department from a landline and explain the situation. When I had a problem a few weeks ago with voice calls being blocked but SMS working, I called them on a landline and they quickly fixed this while I was on the phone(an email I had sent prior wasn't answered so I called). I made a test call on my mobile phone while they waited to verify it worked.
Sim Cards: T-Mobile (Mint), AT&T (Mifi device or Kindle), Koko Satphone: InMarSat Broadband US Wireless Data: AT&T postpaid, Sprint (Karma Mobility prepaid) Broadband International Data: SkyRoam VOIP: Skype |
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