very new to this and need help

[Richard10002]

Originally Posted by krabat

Yoigo has cheap rates but even with prepaid you have a minimum consumption of 6 euros + VAT per month. Also Yoigo is relatively new and has really bad customer service. Probably it will work ok but if there is a problem, e.g. with the activation of the sim card it can literally take weeks to be solved.

6 euros per month isnt much, (or is it?).

I had great customer service during the one call I made ... I was trying to find somewhere to top up and eventually called customer service. he didnt speak English, but with my very poor Spanish, he eventually got through to me that I should try internet/phone shops and anywhere that topped up other networks.... he was extremely patient, and wouldnt let me go until he was sure I had understood him.

The Phone House made sure my sim was activated there and then - they even got me to call them to make double sure. I dont know what they would have done if it hadnt worked, but it did.

Did you have a problem getting your sim activated?