Globalsimcard.co.uk (geosim) update

bbob · **Globalsimcard.co.uk (geosim) update -** 07-12-2007, 21:17

Dear GeoSIM Customer

You recently registered for a replacement GeoSIM global SIM card and I am contacting you regarding the likely resumption of service.

Information that I have recently received indicates that a resumption of service should occur in the very near future. Whilst this is not yet confirmed, I anticipate positive news very soon and will contact you when I receive more information.

Once the service is reactivated, your existing SIM should work normally and access to your online SIM Admin account will be resumed. Please note that you are still able to log in to you online "Shopping Account" and edit your details and see the balance on your SIM account.

Please be assured that I am doing all I can to enable you to use your GeoSIM again one way or another. I have you and all of our other customers interests at heart.

I would like to personally thank you for your continued patience and understanding during this difficult time, and apologise for the inconvenience caused. I look forward to being able to report "Normal Service" has resumed, which I anticipate to be very soon.

Yours sincerely

Ed Neal

Managing Director

Bla bla bla, I only read update in the near future but nothing is cetrain. While some other providers have given their customers a new card geosim is still waiting and not giving the customer the choice to wait or to get a different sim.

This is very bad customers service from geosim here and they should just give the customers they choice if he wants to wait to to get a different sim. By not doing so for me this company can't be taken serious anymore as they do not really care about their customers.

	(#1)
bbob (Offline) Senior Member Prepaid Expert Posts: 499 Join Date: 20 Feb 2007 Country:	Globalsimcard.co.uk (geosim) update - 07-12-2007, 21:17 Dear GeoSIM Customer You recently registered for a replacement GeoSIM global SIM card and I am contacting you regarding the likely resumption of service. Information that I have recently received indicates that a resumption of service should occur in the very near future. Whilst this is not yet confirmed, I anticipate positive news very soon and will contact you when I receive more information. Once the service is reactivated, your existing SIM should work normally and access to your online SIM Admin account will be resumed. Please note that you are still able to log in to you online "Shopping Account" and edit your details and see the balance on your SIM account. Please be assured that I am doing all I can to enable you to use your GeoSIM again one way or another. I have you and all of our other customers interests at heart. I would like to personally thank you for your continued patience and understanding during this difficult time, and apologise for the inconvenience caused. I look forward to being able to report "Normal Service" has resumed, which I anticipate to be very soon. Yours sincerely Ed Neal Managing Director Bla bla bla, I only read update in the near future but nothing is cetrain. While some other providers have given their customers a new card geosim is still waiting and not giving the customer the choice to wait or to get a different sim. This is very bad customers service from geosim here and they should just give the customers they choice if he wants to wait to to get a different sim. By not doing so for me this company can't be taken serious anymore as they do not really care about their customers.