Re-Activating Vodafone Sim

noddy · **Re-Activating Vodafone Sim -** 25-07-2011, 18:37

Hi,

I bought a Vodafone Italy sim when I was in Venice last year. I have just tried it in my phone and it is saying SOS calls only - the sim is less than 12 months old so it should still be valid?

How can I re-activate the sim (I know the phone number) and top it up?

Thanks

flychr · 28-07-2011, 23:57

I think you have to be in Italy to do it! chr

Effendi · 10-08-2011, 10:54

If you cannot make calls probably you are out of credit. You can top up it with a Vodafone UK refill.
But if it says only SOS calls it's probably deactivated. Vodafone in Italy deactivates prepaid cards after 11 months, not 12.

DRNewcomb · 10-08-2011, 13:08

"Emergency Calls Only" or "SOS only" just means that the SIM registration on the roamed network has been rejected by the HLR. This can happen if you are out of credit or your account is frozen. "Untrgistered SIM" is generally the kiss of death.

Effendi · 11-08-2011, 11:36

No, if you are out of credit it registers on the foreign network with no problem and you can receive SMS (free). So I suppose the sim is dead...

borjeg · 13-08-2011, 16:56

Quote:

Originally Posted by Effendi

If you cannot make calls probably you are out of credit. You can top up it with a Vodafone UK refill.
But if it says only SOS calls it's probably deactivated. Vodafone in Italy deactivates prepaid cards after 11 months, not 12.

To my knowledge the SIM cards are active for 11 + 1 months. The last month only to be recharged. No outgoing traffic at all.

Motel75 · 14-08-2011, 07:40

Call Vodafone and ask them to reactivate it. They were able to do this for me (about 4 years ago, to a SIM that had just recently expired).

	(#1)
noddy (Offline) Junior Member Newbie Posts: 3 Join Date: 15 Jul 2007 Country:	Re-Activating Vodafone Sim - 25-07-2011, 18:37 Hi, I bought a Vodafone Italy sim when I was in Venice last year. I have just tried it in my phone and it is saying SOS calls only - the sim is less than 12 months old so it should still be valid? How can I re-activate the sim (I know the phone number) and top it up? Thanks

	(#2)
flychr (Offline) Member Advanced Member Posts: 78 Join Date: 25 Jun 2011 Country:	28-07-2011, 23:57 I think you have to be in Italy to do it! chr

	(#3)
Effendi (Offline) The great Dictator! Prepaid Prophet Posts: 2,487 Join Date: 13 Jan 2004 Location: Trieste/Trst Country:	10-08-2011, 10:54 If you cannot make calls probably you are out of credit. You can top up it with a Vodafone UK refill. But if it says only SOS calls it's probably deactivated. Vodafone in Italy deactivates prepaid cards after 11 months, not 12. Working Prepaids: IT: Wind, Vodafone IT, UNO Mobile; SM: Prima; UK: 3, Virgin; INT: TravelSIM, Truphone. Deceased Prepaids: CZ: Oskar, Eurotel; SK: Orange; DE: E-Plus, Aldi, Simyo; GE: Geocell; AM: Armentel; PL: Heyah, Plus; LT: Tele2; LV: Amigo; EE: Elisa; UA: Kyivstar; NZ: Vodafone; INT: UM, UM+, ICQSim. GSM/3G Phones: Nokia Lumia 630 dual sim

	(#4)
DRNewcomb (Offline) Senior Member Prepaid Professionist Posts: 1,465 Join Date: 27 Feb 2004 Location: Mississippi, USA Country:	10-08-2011, 13:08 "Emergency Calls Only" or "SOS only" just means that the SIM registration on the roamed network has been rejected by the HLR. This can happen if you are out of credit or your account is frozen. "Untrgistered SIM" is generally the kiss of death.

	(#5)
Effendi (Offline) The great Dictator! Prepaid Prophet Posts: 2,487 Join Date: 13 Jan 2004 Location: Trieste/Trst Country:	11-08-2011, 11:36 No, if you are out of credit it registers on the foreign network with no problem and you can receive SMS (free). So I suppose the sim is dead... Working Prepaids: IT: Wind, Vodafone IT, UNO Mobile; SM: Prima; UK: 3, Virgin; INT: TravelSIM, Truphone. Deceased Prepaids: CZ: Oskar, Eurotel; SK: Orange; DE: E-Plus, Aldi, Simyo; GE: Geocell; AM: Armentel; PL: Heyah, Plus; LT: Tele2; LV: Amigo; EE: Elisa; UA: Kyivstar; NZ: Vodafone; INT: UM, UM+, ICQSim. GSM/3G Phones: Nokia Lumia 630 dual sim

	(#7)
Motel75 (Offline) Senior Member Prepaid Pioneer Posts: 573 Join Date: 15 Jun 2006 Location: Berlin Country:	14-08-2011, 07:40 Call Vodafone and ask them to reactivate it. They were able to do this for me (about 4 years ago, to a SIM that had just recently expired). Current DE: Vodafone, Netzklub; PL: Klucz, Virgin; UK: Giffgaff, Vodafone; US: T-Mobile; CA: 7-Eleven; IT: Vodafone; UA: Kyivstar; FR: Bouygues; GR: Vodafone Former DE: Vodafone, T-Mobile, O2, Blauworld, 01051mobile, Solomo, Lycamobile, Simyo, Congstar, Fonic, Edeka Mobile, Lidl Mobile; PL: Heyah, Era, Virgin, Sami Swoi, Orange, POP, iPlus, Carrefour Mova, Telepin Mobi, Play, Lycamobile, T-Mobile; UK: Vodafone, T-Mobile, Virgin; US: T-Mobile, AT&T, Lycamobile; CZ: Vodafone, Oskar; ES: Lebara; GR: Vodafone, Wind; UA: Vodafone; IL: Orange; TR: Turkcell