Re-Activating Vodafone Sim
 

Hi,

I bought a Vodafone Italy sim when I was in Venice last year. I have just tried it in my phone and it is saying SOS calls only - the sim is less than 12 months old so it should still be valid?

How can I re-activate the sim (I know the phone number) and top it up?

Thanks

I think you have to be in Italy to do it! chr

If you cannot make calls probably you are out of credit. You can top up it with a Vodafone UK refill.
But if it says only SOS calls it's probably deactivated. Vodafone in Italy deactivates prepaid cards after 11 months, not 12.

"Emergency Calls Only" or "SOS only" just means that the SIM registration on the roamed network has been rejected by the HLR. This can happen if you are out of credit or your account is frozen. "Untrgistered SIM" is generally the kiss of death.

No, if you are out of credit it registers on the foreign network with no problem and you can receive SMS (free). So I suppose the sim is dead...

To my knowledge the SIM cards are active for 11 + 1 months. The last month only to be recharged. No outgoing traffic at all.

Call Vodafone and ask them to reactivate it. They were able to do this for me (about 4 years ago, to a SIM that had just recently expired).