Quote:
Originally Posted by Onesimcard User
Hi All,
Recently one of my OneSimCard PEN numbers was changed by the OneSimCard staff without my consent and wish!
I don't think it's normal. May be I am wrong. Could anybody please share their similar stories?
I am using OneSimCard services for business purposes and I placed one of my PEN numbers online on my website and then within some time I received an "apology" letter notifying me about my PEN number change!
Here is the text:
Hello Vitaliy,
We truly apologize, but we updated your Israeli PEN to a new number that you can now access in your account: xxxxxxxxxxxxx.
We apologize, however your old Israeli PEN will no longer be active.
Thank you,
OneSimCard Support
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Hi Vitaliy, as you were explained, there was a technical problem with your Israeli number causing it to no longer work. Since the problem could not be fixed, we provided you with a new Israeli number. This is an extremely rare occurrence. Again, we apologize for any inconvenience this caused you.