Quote:
Originally Posted by BLC
At least yours is working! I had mediocre service for a half an hour and nothing since. Can't make or recieve calls. The only thing that works is messaging. I gave up talking to them as they don't have a clue. Supposedly they have a request in to the service department but I've heard nothing. I'am leaving it until next week when I'll return the phone for a refund. Maybe in a year or 2 if they survive we can give them another try.
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First tier support staff are just as bad as those at Rogers, Telus and Bell.
Call and ask to be escalated to management. Some of the Wind upper tier managers do in fact know what an HLR is and even have access to it.
VladS
Mobile phones: iPhone 5, Blackberry 9900, Nexus S, Samsung S3322 duos
Mobile data cards: Huawei E587u-5, Huawei E583c, Huawei E160
Postpaid SIMs: CA: Fido, Wind; INTL: Telna
Prepaid SIMs: DE: Fonic, Lidl; AT: yesss!, bob; UK: O2; US: AT&T; RO: Orange, Vodafone; FR: b&you, Lycamobile; NL: Lycamobile; BE: Lycamobile, Jim Mobile; CL: Entel; MX: Telcel; INTL: eKit Blue, eKit Yellow
Dead SIMs: too many to list