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FBlack_111 · 10-09-2009, 15:49

Maybe the use of the word "legitimate" was too strong. Yes there is a charge to a company for half a call. Explain how any SIM company that charges it's customers for incomplete, canceled, unanswered calls etc. can hold on to customers? Especially when there are other companies who do not charge customers for such calls. As part of any business model, there are some expenses that cannot or should not be passed on to customers. It's part of doing business. If a customer feels he's being taken advantage of, they usually find other companies to work with.

Many years ago, I took my son to a fast good restaurant in Europe. They charged extra for a little pack of ketchup. Once there was talk of doing this in the U.S. Never happened. No one wanted to take a chance of offending their customers or compete against a company who did not charge.

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FBlack_111 (Offline) Senior Member Prepaid Fan Posts: 171 Join Date: 27 Feb 2008 Country:	10-09-2009, 15:49 Maybe the use of the word "legitimate" was too strong. Yes there is a charge to a company for half a call. Explain how any SIM company that charges it's customers for incomplete, canceled, unanswered calls etc. can hold on to customers? Especially when there are other companies who do not charge customers for such calls. As part of any business model, there are some expenses that cannot or should not be passed on to customers. It's part of doing business. If a customer feels he's being taken advantage of, they usually find other companies to work with. Many years ago, I took my son to a fast good restaurant in Europe. They charged extra for a little pack of ketchup. Once there was talk of doing this in the U.S. Never happened. No one wanted to take a chance of offending their customers or compete against a company who did not charge.