Quote:
Originally Posted by bbob
You can call the 105 number for customer support but what is the rate for doing this or is it free of charge ? Same question for the number 108 for voicemail ?
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I try to call 105 and see there is a charge associated to the Yackie Mobile help hotline number +44 8458693542 (UK)... Look like call 105 will dial that UK +44 8458693542
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Yackie Mobile, there are severals software bugs
If I log into my account on
http://www.yackiemobile.com and go to "My GSM Account" to view the Calls History...
a) I can't change the 'Start' and 'End' date... It always show today date...
b) I think the call history reports wrong compare to the call history when login to
http://my.yackiemobile.com
For example, the call history from
http://www.yackiemobile.com displays...
2007-10-25 19:17:32 1613XXXXXXX CANADA Jockvale [Fixed] - 70 sec - $3.18
2007-10-25 00:18:07 448458693542 UNITED KINGDOM 0845 Non-Geographic - 27 sec - $1.539
Total $4.719
While the call history from
http://my.yackiemobile.com displays....
354380XXXXXX 1613XXXXXXX CANADA Jockvale [Fixed] 2007-10-25 21:17:32 - 2:00min - $0.48000
354380XXXXXX 1514XXXXXXX CANADA Rogers [Mobile] 2007-10-25 21:17:32 - 2:00min - $2.70000
354380XXXXXX 448458693542 UNITED KINGDOM 0845 Non-Geographic 2007-10-25 02:18:07 - 0:27sec - $0.18900
354380XXXXXX 1514XXXXXXX CANADA Rogers [Mobile] 2007-10-25 02:18:07 1:00min - $1.35000
Total $4.71900
Same total $4.719 but the call history are different... I can see from the call logs that
http://www.yackiemobile.com call history not display any call to 1514XXXXXXX which has the same area code 514 as my DID forward to the SIM...
BTW, the Yackie Mobile website certificate is expired a week ago on 10/17/2007. Please update your website certificate.
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I have a question...
1) If we don't want the SIM GSM voice mail, can you disable it for us? we need to call/email support and ask to disable it?
2) When the SIM GSM voice mail is disabled and the phone is off... if someone call the SIM/DID number, will the callers hear the ring even the SIM/phone is off... and how many rings the callers will hear before it stop ringing...
The reason I ask these questions because I have something like forwarding/following me to several phone numbers... Currently with the SIM voice mail on, if the phone is off or no network found... It only rings twice and go to voice mail... If it rings longer then I will have enough time to pickup my other phone I configured to ring many phone numbers at the same time...