Quote:
Originally Posted by nyc7575
Thank you for your tip.
I haven't called them because I prefer written communication with them regarding this matter.
But I will call them this weekend.
Unfortunately I used PayPal without a credit card for this order.
The reason I originally posted here was I wanted to know if someone had the same experience.
Anyway, thanks again.
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...while I don't know your personal circumstances and forgive me for this let this be a lesson......never order anything without using a credit card....using a credit card gives you a great deal of leverage if something untoward happens.
But let me stress that in my dealings with United Mobile, I have found them to be very very much above board, there have been few complaints on this board about them, they have provided an excellent service to many of us here and the only problem has been the asininely high termination fees that have been piled on +423 calls by many telcoms that was obviously, at least to me who believes in conspiracy theories, an attempt to drive them out of business (much like what's going on with the Isle of Man sim cards is very very suspicious).
But like I said, do call them and I would almost wager you'll get complete satisfaction from them (the most it can cost them is a second shipping charge as it is easy to de-activate a sim card if it was activated by somebody but most likely it's simply been lost in the mail. Incidentally, when I ordered mine which was an upgrade, it only took 3 or 4 days to reach me in New York.