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nyc7575 (Offline)
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Join Date: 16 Oct 2007

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Default 20-10-2007, 01:27

Quote:
Originally Posted by MATHA531 View Post
Have you called them (there is a phone number on the web site for customer service)...

Essentially I would call them, see their reaction and if not satisfied, simply call your credit card company and institute billing error dispute against them indicating non receipt.
Thank you for your tip.
I haven't called them because I prefer written communication with them regarding this matter.
But I will call them this weekend.
Unfortunately I used PayPal without a credit card for this order.

The reason I originally posted here was I wanted to know if someone had the same experience.

Anyway, thanks again.
   
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