Finally got thru to CS. The guy said the were having (have had?) problems with the web activations where it didn't always go thru properly and it leaves the SIM somehow blocked. So he cleared the block and called me back to test (which cost me a couple bucks
) and now it works.
I asked him about the voice mail problem and he said they knew about it and it won't be fixed for "a month or two". Ouch!
I didn't know they had that sort of accent on the Isle of Jersey
