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This is their response -
26-07-2007, 15:42
Dear Customer,
Your case with United Mobile Customer Service has been updated.
CASE NOTES
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[26/7/2007 15:47:57 - 1stlevel_deu]
Dear Mr. Kucera,
thank you for your inquiry and your interest in our new product. We have just launched this new UM+ card, and therefore the new hotline was not yet activated. Please apologize this inconvenience.
The new hotline is up an running now, so you are now welcome to contact us around the clock, seven days a week. We will be happy to answer all your questions.
Kind regards,
Jakob Kirsch
United Mobile Customer Service
You can now contact United Mobile around the clock. Our Customer Service Team is now available 24 hours a day, 365 days a year.
CASE DETAILS
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ID : 17633
Customer: Lukas Kucera
Date : 26/7/2007 10:57:19
Title : Erreichbarkeit UM+ hotline
DESCRIPTION
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Dear sirs,
I would like to get some more information about the United Mobile+ service, unfortunately your service number +447937099911 is not possible to reach.I have tried several routes including my local telcom. Then is very hard to believe that your United Mobile+ service will work well if the same or similar phone numbers allocated will be used.
Best Regards,
Lukas Kucera
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