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billym (Offline)
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Join Date: 14 Apr 2007

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Default 11-05-2007, 22:30

Thanks for your input snidely.

I bought my callblue sim from a company called 0044.co.uk.
They have been generous with their customer service & have replaced the callblue sim even though they were under no obligation to do so.
They informed me that callblue will not release my number to them so i can continue to use it.
So, I am stuck, you tell me that callblue might not own the number but 0044 tell me that callblue will not release it - what is the truth?

I cannot get any reponse from Callblue to my enquiries they have left me without a working sim, Do they expect me to wait until they get their act together?


Quote:
I just went to CB's web site. Explanation of their temporary problems seemed clear to me.
Then please explain them to me.

I had credit on my sim, they pulled the plug on me on 15th April & expected me to be without a phone until sometime in June - NOT ACCEPTABLE.
They do not reply to my e mails. Why?

All I want as a customer is to be kept informed & to be given the service I would reasonable expect. As far as I am concerned Callblue has failed to deliver for me.

Billym
   
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