Quote:
Originally Posted by YackieMobile
hello mister the admins and Moderators
We went you two cards before christmass, and we was not sure you got them, you dont sent us as usualy a short message for say, we have them...
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Please don't write false things. You sent us 2 cards and I received mine the day before I was leaving for France. I wrote you at once since the card didn't work at all and you had to activate it. Unfortunately you answered me after 2 days, and I was already traveling in France so it was not easy to check e-mail every hour. Fortunately I had my Wind card with wap-pass so I could read your PM and the card kept on not working since there was no credit on it. After another day you refilled it and it worked for outgoing calls and SMSes, like I wrote. I could NEVER receive an incoming call, and I told you that at once, but you never wrote me back. And the issue is still not solved. So don't say that you don't have problems, since me, AndreA and other guys here on the forum ALL have problems with incoming calls. I didn't complain about the rates, which are the highest ones BTW, since I got the card for free, I just wanted to understand how the traffic details works, and it seems you still have big billing problems as well.
So by now what I can say about Yackie is:
- incoming calls don't work
- outgoing calls usually work but are expensive
- you pay also for busy calls
- customer care seems to be more interested in repeating that everything is ok, but unfortunately it isn't
I'm sorry, I've nothing agains Yackie, but unfortunately (for you and your customers) it seems your service is still not reliable at all. I hope to test this card once again in Ireland at the end of February, then I'll go to Germany and I'll test it again. But if I cannot receive any call it's really not much useful...