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Originally Posted by Jibku
I also received the email, though my French DID is still working. Maybe they will refund everyone - or at least all those who ordered via PPGSM?
Just checked my bank account : no refund yet...
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I believe they will be refunding everyone. Not sure how many people have this sim, but I do not think it's a whole lot. Most of the orders are probably via prepaidgsm. As per the email, the first batch of sims are just not functioning properly. You may be able to receive incoming calls, but all the other problems (can't topup, incorrect billing, etc.) are still there.
Phones: Xiaomi Mi Mix 2, Samsung Galaxy A50, ASUS zenfone 3,
Sim cards: AT&T (Contract), 3 UK, Piranha Mobile