Forum: Callback, VoIP, Satellite and all other technologies
27-04-2008, 15:38
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Replies: 14
Views: 7,203
Two good reasons why not!
Well the last guy...
Two good reasons why not!
Well the last guy that came up with the garbage fee's was fired.
Not sure who would have the guts to go down that road again. It cost us a ton of customers!
Bruce...
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Forum: Callback, VoIP, Satellite and all other technologies
26-03-2008, 18:57
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Replies: 14
Views: 7,203
We are seeing a handful of reports of the one...
We are seeing a handful of reports of the one min. thing but nothing like the old days (I would need to jump out the window)
The problem seems limited to just a couple countries which makes me...
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Forum: Callback, VoIP, Satellite and all other technologies
08-03-2008, 15:07
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Replies: 37
Views: 18,002
On a per min plan, yes. It is the "ANTI-HOG...
On a per min plan, yes. It is the "ANTI-HOG provision. If it was free the hogs would ti up hundreds of DID's at our expense.
So if you only say used 80 cents in a month we will round it up to $1
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Forum: Callback, VoIP, Satellite and all other technologies
08-03-2008, 15:05
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Replies: 37
Views: 18,002
YES!!!
We got rid of the old IVR billing...
YES!!!
We got rid of the old IVR billing system, and the entire call flow is in the switch.
Here is what was happening. You would call a phone (cell or landline with voice mail)
You would...
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Forum: Callback, VoIP, Satellite and all other technologies
05-03-2008, 19:29
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Replies: 37
Views: 18,002
I am not up on the software.
Here are...
I am not up on the software.
Here are settings used in many ATA and SIP device.
This example is from the famous PAP2 box.
From this list you may be able to figure out which ones you need.
...
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Forum: Callback, VoIP, Satellite and all other technologies
04-03-2008, 03:21
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Replies: 14
Views: 7,203
Opps, you asked the difference.
No monthly...
Opps, you asked the difference.
No monthly charges, and a somewhat different cost structure. Currently USA calls with the bridge are less as they do not have a billable cost for the incoming leg...
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Forum: Callback, VoIP, Satellite and all other technologies
03-02-2007, 23:30
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Replies: 0
Views: 2,579
FREE UK local number, and voicemail
I hope that this is of help to some of you. We had been doing local UK numbers for a few $$$ a month, then we needed to stop offering until we got a better call system going.
The programmers just...
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Forum: Callback, VoIP, Satellite and all other technologies
03-02-2007, 23:21
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Replies: 37
Views: 18,002
You need to take into consideration what the...
You need to take into consideration what the bridge is doing. It is placing a new call which means that the call is place after the billing computer system.
We think we might have a solution, but...
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Forum: International GSM prepaid cards
26-01-2007, 03:05
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Replies: 49
Views: 11,562
Stu, and I should mention that we just did a...
Stu, and I should mention that we just did a major upgrade of the UK route, placing a biggier, faster Cisco Gateway into NY where the major UK connection is. Should make UK calling better.
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Forum: Callback, VoIP, Satellite and all other technologies
26-01-2007, 03:02
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Replies: 16
Views: 9,682
Vlad, we are going to do a major rework of the...
Vlad, we are going to do a major rework of the entire SIP billing platform. We think there might be a fix if we move all billing and forwarding functions directly to the Class 5 switch and not...
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Forum: Callback, VoIP, Satellite and all other technologies
26-01-2007, 02:58
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Replies: 37
Views: 18,002
What triggers the 6 min. is when one makes a...
What triggers the 6 min. is when one makes a bridge call and you hang up after 5 or so rings. You hang up, but the bridge (asterisk box) takes 1 or 2 more seconds more to end the call and in this...
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Forum: Callback, VoIP, Satellite and all other technologies
26-01-2007, 02:53
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Replies: 5
Views: 2,988
Please email me to bnicklin@i2telecom.com
I...
Please email me to bnicklin@i2telecom.com
I am the VP of Marketing and would like to have your email address (when you mail me) so I can go track down why you did not get a reply.
As to UK, we...
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Forum: Callback, VoIP, Satellite and all other technologies
18-11-2006, 15:56
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Replies: 16
Views: 9,682
Yeah, don't get me started on bank problems or...
Yeah, don't get me started on bank problems or Charter cable.....
Here at Voicestick we are a VERY small company of 8 people. Somebody contacts us, and we figure out a fix (if there is one). But...
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Forum: Callback, VoIP, Satellite and all other technologies
18-11-2006, 15:50
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Replies: 11
Views: 6,198
Hi group!
One of you guys nailed exactly...
Hi group!
One of you guys nailed exactly what the problem is. If you are calling a cell phone and you hang up JUST BEFORE the voicemail would answer you get a 6 minute bill.
What we see is...
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Forum: International GSM prepaid cards
30-08-2006, 18:19
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Replies: 49
Views: 11,562
I think that the issue is more common for all...
I think that the issue is more common for all Telco's then is known. It ALWAYS pays to take a close look at the bills. I just was on the phone with my cell company yesterday. A $68 over bill.
If...
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Forum: International GSM prepaid cards
11-08-2006, 16:31
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Replies: 34
Views: 9,229
Saw the mention of Voicestick...
Saw the mention of Voicestick ('http://www.voicestick.com'). Thanks for the kind words. I am the VP of Marketing for i2telecom the parent company of Voicestick.
I discovered this board a few weeks...
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Forum: International GSM prepaid cards
11-08-2006, 16:25
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Replies: 49
Views: 11,562
Andy, you are right.
I was a consumer before...
Andy, you are right.
I was a consumer before taking this job. I was using a company called Wildgate that has a card that you can record your phone number into and then when you call there is no...
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Forum: International GSM prepaid cards
10-08-2006, 14:59
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Replies: 49
Views: 11,562
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Forum: International GSM prepaid cards
22-07-2006, 04:18
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Replies: 49
Views: 11,562
Voice Stick has a bridge. With the bridge you...
Voice Stick has a bridge. With the bridge you don't need broadband.
As an example I have my cell phone set up in the bridge. When I call my VoiceStick number it looks at the incoming number and...
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Forum: International GSM prepaid cards
21-07-2006, 07:05
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Replies: 49
Views: 11,562
Greatings to this group.
I happened upon...
Greatings to this group.
I happened upon this web site due to my always reading our companies Web Log files. I had never seen or heard of this site, so I took a look. The web site name says it...
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