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UM balance problem
Hi, does anybody have same problem as mine? anyone knows what happend with UM?
my balance suddenly became 0 euro, supposed to have about 20 euro or so.I just ckecked a few days ago. Today I checked and it's 0 balance, saw lots of sms sent ,they were charged and and refunded, I did sent sms but only 2 or 3 , not 14 or so sms .so if they were refunded, the amount should be credited. I topped up before I went on my vacation in Aug 06, I know it won't expiry a few more months. unless it expire 6 months time instead of 9 months. anyway, thanks if anyone knows, I sent email to CS but still waiting. |
It expires if you don't use it for 9 months, not if you don't refill it. So surely that's not the problem. The only way to discover what's wrong is to contact them...
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It should be ok now....
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Yes. It's okay now as I mentioned in the other thread about Globalsim. They confirmed it's just a glitch on their website.
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UM balance inquiry
yeah, it's been restored, technical problem .they sure reply my email fast.
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