New World Sim Company truphone.com - Page 8

Bossman · 20-10-2010, 23:52

Yeah. It's weird that the carriers here charge for incoming SMS. Not an issue for most though, since they have unlimited SMS packages. Also, incoming SMS while roaming comes out of the SMS plan. Hence, it's pretty much free for those with SMS packages yo receive SMS, roaming or not.

rfranzq · **SMS issue resolved. -** 25-12-2010, 08:07

Quote:

Originally Posted by rfranzq

However, It is not receiving SMS from two different AT&T MVNOs. It did receive SMS from T-Mobile and a T-Mobile MVNO. Also received from Google Voice.

As of the week before Christmas, the problem seems to be resolved. I have received SMSes from AT&T and AT&T MVNOs.

roryc · **Local HELP? -** 21-02-2011, 16:31

So another reason I thought this product was great is I could call up from anywhere in the world and get help from english people with any queries I have. I'm sad to learn that we are losing yet another call centre to overseas why is the customer service team being shipped elsewhere?

rfranzq · **What, Australia? -** 23-02-2011, 00:44

Quote:

Originally Posted by roryc

So another reason I thought this product was great is I could call up from anywhere in the world and get help from english people with any queries I have. I'm sad to learn that we are losing yet another call centre to overseas why is the customer service team being shipped elsewhere?

What, Australia?

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	(#71)
Bossman (Offline) Senior Member Prepaid Professionist Posts: 1,257 Join Date: 22 Apr 2005 Location: Chicago Country:	20-10-2010, 23:52 Yeah. It's weird that the carriers here charge for incoming SMS. Not an issue for most though, since they have unlimited SMS packages. Also, incoming SMS while roaming comes out of the SMS plan. Hence, it's pretty much free for those with SMS packages yo receive SMS, roaming or not. Phones: Xiaomi Mi Mix 2, Samsung Galaxy A50, ASUS zenfone 3, Sim cards: AT&T (Contract), 3 UK, Piranha Mobile

	(#73)
roryc (Offline) Junior Member Newbie Posts: 1 Join Date: 21 Feb 2011 Country:	Local HELP? - 21-02-2011, 16:31 So another reason I thought this product was great is I could call up from anywhere in the world and get help from english people with any queries I have. I'm sad to learn that we are losing yet another call centre to overseas why is the customer service team being shipped elsewhere?