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petkow (Offline)
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Default 07-07-2010, 11:15

A somewhat unrelated question for Babble (or anyone else using Rynga). What are your recent experiences with the Rynga FUP (fair useage policy) for free calls? On most Betamax brands you get around 300min/7 days, but lately I have noticed on Rynga that after I have just used 150mins they start charging me!
   
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wiyup (Offline)
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Default 11-08-2010, 09:26

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Originally Posted by petkow View Post
A somewhat unrelated question for Babble (or anyone else using Rynga). What are your recent experiences with the Rynga FUP (fair useage policy) for free calls? On most Betamax brands you get around 300min/7 days, but lately I have noticed on Rynga that after I have just used 150mins they start charging me!
Rynga did not publish clear policy terms! Why is Betamax allowed to cheat people with vague and changing policies, and hiding the true policies in bits and pieces amongst pages of nonsense babble?
   
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bbob (Offline)
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Default 16-08-2010, 16:34

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Originally Posted by wiyup View Post
Rynga did not publish clear policy terms! Why is Betamax allowed to cheat people with vague and changing policies, and hiding the true policies in bits and pieces amongst pages of nonsense babble?
Probably because no one took them to court and therefore no one forced them to change this. Also the probably balance on what is legally possible. As long as everything is published online they are ok.

That said betamax is a low cost carrier, low prices, no service, hardly any responce to email, phone is answered by someone who can only take messages. Companies like ryanair work like this, try to get money back from them, you better get yourself a tv cameraprogramm to knock on their door to get sometihng done.
   
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