Dual SIM card by SimCardGlobal.com - why do I need dual SIM

[andy]

Originally Posted by petkow

... though am confused by the bit of "the criticism of a prominent Australian provider"?

ekit is Australian

[petkow]

Originally Posted by andy

ekit is Australian

Thanks. I didn't know that!


Just a small point... I noticed a mistake in something I had written in post 21. I cannot edit it, but I think you can! I had written:

Originally Posted by petkow

I'll admit I do even use ekit (anymore)..

I did of course mean to say "I'll admit I don't even use ekit (anymore)..". Small difference!

[FBlack_111]

I have said it before. There is more to buying a world SIM than merely looking for the absolute lowest rates.

For me, I want a SIM with a fair and reasonable rate structure. One with an easy and fairly priced method of keeping the SIM active. One with an online web site that shows all calls and charges. A company with a 24/7 customer service department that actually answers the phone when you call with a question. A company that won't shut you down if you get too many incoming calls. A company that hopefully has a business model that will enable it to be around year after year. A company that clearly states all their fees and polices, without any "hidden" surprises buried in 10 pages of fine print.

I am sure there are a few companies that meet these simple guidelines. For me, I have chosen to go with an EKIT Passport SIM. They have been my primary source of a world SIM card for nearly 3 years now. I have been happy with their service and rates and will continue to use them.

[MATHA531]

Hey Andy...

I read a post from somebody on that other board regarding cell phones in England and this person pointed out that ycw now has cheap calls with Orange as well as T Mobile UK...is that true? Is that part of their merger?

[MATHA531]

Originally Posted by MATHA531

Hey Andy...

I read a post from somebody on that other board regarding cell phones in England and this person pointed out that ycw now has cheap calls with Orange as well as T Mobile UK...is that true? Is that part of their merger?

Ah ha...I should have gone to the ycw web site...I see both Orange and 3 now are only charging 3p to call the USA.

[andy]

I don't think it's necessarily to do with the merger, as use on Orange appeared not so long after the merger was announced, and the networks wouldn't have told YCW in advance, and the merger is some time in the future and maybe isn't certain to go through. I hadn't noticed 3 added, which must be quite recent.

[rfranzq]

Originally Posted by andy

ekit is Australian

ekit has offices in the US and the UK also.

I have talked to both Austrailian and US customer service [Different times of day and night.]

[petkow]

Originally Posted by MATHA531

Ah ha...I should have gone to the ycw web site...I see both Orange and 3 now are only charging 3p to call the USA.

I know this is going OT but the adddition of Orange and 3 is interesting. The 3 prepaid SIM is getting even more interesting all the time, especially with free Skype facility etc.

I noticed that the YCW number used to be 07755.. but I notice the number is now something short starting with 29... I was not aware that shortcode numbers that do not start with a "0" work from UK mobiles (well apart from emergency services). I presume this number range is something new? I also presume that these still work at the same rate from prepaid (PAYG) SIMs as well?

Hi Guys, interesting thread to say the least. I work in ekit's London office (regulars will have spoken with JD in the past). Having read through the whole thread, I can at least agree with RoadRunner on a couple of things; ekit are expensive in Russia and India.

One task I spend a lot of time on is analysing the differences between ekit and its competitors. Nearly all contributors (and I'd hope readers) to this thread have displayed an understanding that savings between generic Global SIM #1 vs. generic Global SIM # 2 all comes down to individual calling profiles, and there are millions of possible scenarios.

I can easily form compelling arguments when necessary by cherry picking selected calling profiles and holding them up as "we're best", but any Global SIM company can do that. For a multitude of reasons no two companies have the same rate structures.

To finish, I also handle ekit's SIM listings on eBay in both the UK and the USA. I have been reading here sporadically and observing the reaction over the least year or so, mostly positive, which is nice to see. It's still a work in progress. (Before I start a flood, if you have any specific eBay order questions, you will definitely get an answer via our CS minions a lot quicker).

Thanks for the even-toned discussions I've read, its certainly pleasing to see that most contributors are considered in their posts.

Paul.

[MATHA531]

Originally Posted by ekitGuyPaul

Hi Guys, interesting thread to say the least. I work in ekit's London office (regulars will have spoken with JD in the past). Having read through the whole thread, I can at least agree with RoadRunner on a couple of things; ekit are expensive in Russia and India.

One task I spend a lot of time on is analysing the differences between ekit and its competitors. Nearly all contributors (and I'd hope readers) to this thread have displayed an understanding that savings between generic Global SIM #1 vs. generic Global SIM # 2 all comes down to individual calling profiles, and there are millions of possible scenarios.

I can easily form compelling arguments when necessary by cherry picking selected calling profiles and holding them up as "we're best", but any Global SIM company can do that. For a multitude of reasons no two companies have the same rate structures.

To finish, I also handle ekit's SIM listings on eBay in both the UK and the USA. I have been reading here sporadically and observing the reaction over the least year or so, mostly positive, which is nice to see. It's still a work in progress. (Before I start a flood, if you have any specific eBay order questions, you will definitely get an answer via our CS minions a lot quicker).

Thanks for the even-toned discussions I've read, its certainly pleasing to see that most contributors are considered in their posts.

Paul.

Paul....

I will give you what I consider a negative that did and still does irk me about ekit. Because of the rate structure of landlines in he USA, I still pay long distance charges on calls I make outside my immediate calling area (although not necessarily steep, they do exist).....so when I ordered e kit I was given a USA number with an area code in Springfield Mass so that when I call forward I would be paying something like an extra 12 to 13 cents/minute to forward the call from my home landline to the ekit number.

Yet I read on another thread that somebody got when I need namely a New York City area code (212, 718, 917, 347, 646) for the USA portion of the ekit card. Now I have a work around namely I forward calls coming into my home landline to my cell phone (a local call)....and then use the cell phone to forward to ekit...I don't know if this doulbe forwarding has any effect on the quality of the call (it doesn't seem to) and it's really not a big problem as I have oodles of minutes on my cell plan and it doesn't charge for ld in the USA.

But it would be more convenient for me if I could get a NYC area code on my USA number on ekit and I find the fact that you seem to give out the USA number on a random basis sort of a minus for the card.

Just a suggestion of a way to improve the service.