Piranha Mobile Sim Card

[SeamusMacD]

Originally Posted by andy

That thread is fully merged into this one (in chronological order), without a forwarding link from the old.

Posts 325 to 327. Your later ones on that were effectively duplicates once merged here, so just single copies now.

Good idea merging the two threads completely. With the low posting volume, it makes sense to have all the Piranha information together. Thanks.

[ghostrider]

I've received my Piranha sim today. I did not have any difficulties with the voip setup and the via wifi reception. Then when I decided to test the gsm with wifi off) even if the sim showed full signal, I was unreachable! I fiddled a bit with the settings in the sim toolkit but then I don't know if this solved or not. The customer service told me not to, since the sim should work in automatic. As for the settings on the website, I set:
current roaming profile=Piranha mobile profile 1 (what's this for?)
current translation profile=international
As for the balance, is there a system to check it avoiding to log into the website everytime? Is there something like a short command?

Finally, is the UK number able to receive text messages?
Thanks a lot in advance.

[PSIM]

You were already on network before you decided to mess around with the settings, which kicked you off the correct IMSI, all short codes are listed in the F&Qs on the main website. You will find the profile instructions under how to use the rates calculator.

[ghostrider]

Originally Posted by PSIM

You were already on network before you decided to mess around with the settings, which kicked you off the correct IMSI, all short codes are listed in the F&Qs on the main website. You will find the profile instructions under how to use the rates calculator.

I had to "mess around" because the phone could not lock onto a carrier. You were very quick to reply and I appreciated that but I could not find what you said above into the FAQS.
In order:
how to check the balance from the phone
profile instructions (explained in details).
Any help? As a new customer I want to learn as much as possible about this sim card.

[PSIM]

Originally Posted by ghostrider

I had to "mess around" because the phone could not lock onto a carrier. You were very quick to reply and I appreciated that but I could not find what you said above into the FAQS.
In order:
how to check the balance from the phone
profile instructions (explained in details).
Any help? As a new customer I want to learn as much as possible about this sim card.

All the information is in the F&Qs please take time to read them fully, you will find how to check your balance in F&Qs under Balance and Numbers. If you look at the rate calculator you will see a button which says "Using The Rates Calculator, click on it, all is explained about profiles.

[ghostrider]

Originally Posted by PSIM

All the information is in the F&Qs please take time to read them fully, you will find how to check your balance in F&Qs under Balance and Numbers. If you look at the rate calculator you will see a button which says "Using The Rates Calculator, click on it, all is explained about profiles.

Sir, it's very easy and I am a customer: is there a short way to check balance instead of using the web site?
More, I asked more on the ticket.
About profiles, it is just said to move between one and another and this is not an explanation for me.
So please, if there's someone else who wants to help, he is welcome.

[PSIM]

Originally Posted by ghostrider

Sir, it's very easy and I am a customer: is there a short way to check balance instead of using the web site?
More, I asked more on the ticket.
About profiles, it is just said to move between one and another and this is not an explanation for me.
So please, if there's someone else who wants to help, he is welcome.

You are still not reading the information provided on the website.

"Note: ** users who wish to use the AT&T network in the US, Rogers in Canada, Movistar in Argentina, StarHub in Singapore, Vodacom in Tanzania. Movistar in Mexico or Telstra in Australia will need to change to Piranha Mobile Profile 2 in their online account."

" Get account balance and numbers from your handset:

1. Dial *301#send from your handset, your balance will be displayed on your screen.
2. Dial *113#send from your handset, your mobile numbers will be displayed on your screen.

[ghostrider]

Anyone noticed that sms sent via a Betamax clone, in this case Panngilanmalaysia, are not delivered to the Piranha sim? Anyone else noticed this?
Thanks
Edit: solved. Panggilanmalaysia customer care solved the issue.

[ghostrider]

I noticed that the web platform used by Piranha is very similar to that used by Aerosip (www.aerosip.com). In particular, the settings area of Aerosip website show the possibility to change, if needed or chosen by the customer. My question is: if and only if the two platforms are similar, is this feature been inhibited in the Piranha interface or simply not available?
Thanks in advance for any information. I really like the Piranha and its features and want to learn as much as possible about its potential.

[ghostrider]

I changed phone today and sim wasn't registering on network. I noticed on the sim toolkit that at the voice "subscription" it was selected on 1. I switched to position 3 and the phone locked onto signal in a few seconds. So my question is: how to know which selection is the best country by country? I like this sim and would like some help.