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synopsis (Offline)
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Default port your number - 22-02-2008, 04:27

I just came across this link...i don't know what the small fee is..but if anyone is still interested in keeping their IOM SIMS..
http://www.newswiretoday.com/news/30254/
   
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bbob (Offline)
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Default 22-02-2008, 07:43

12.99 9.99 wow we are getting a pricewar here

Can any off the resellers comment on the $20 fee per year. Will there be any fee or will there be no fee.

It seems to be that if there will be any fee this has to be communicated to customers or will this be the next surprise.
   
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ygeffens (Offline)
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Default 22-02-2008, 09:22

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Originally Posted by synopsis View Post
I just came across this link...i don't know what the small fee is..but if anyone is still interested in keeping their IOM SIMS..
http://www.newswiretoday.com/news/30254/
Ed is charging about 20 euros to 'port' the number.
Only a good idea when you really want to keep your gold number. Other people probable have found another sollution.
And, it's easier to take a new number with Geodesa, than to 'port' the old number. Pricing is about the same, because with a new number 5 pounds of calling time is included.


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easyroam- (Offline)
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Default 22-02-2008, 09:27

Quote:
Originally Posted by bbob View Post
Can any off the resellers comment on the $20 fee per year. Will there be any fee or will there be no fee.

It seems to be that if there will be any fee this has to be communicated to customers or will this be the next surprise.
Its down to each reseller, We get charged by the network!

The main problem with every reseller, you have allot of customers who never make any outbound calls, never buy any credit and then expect everything to be totally free.

Customers who have purchased credit ($50 min) within 6 month's from expiry date will only need to pay £3, If your purchase value is over $100, there is no charge.

Even with the porting form different distributors, If the porting customer has never purchased any credit but only used there sim card for receiving inbound calls. Don't expect to get ported over.


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Last edited by easyroam-; 12-04-2008 at 14:19..
   
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MrEd (Offline)
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Default 22-02-2008, 11:49

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Originally Posted by bbob View Post
It seems to be that if there will be any fee this has to be communicated to customers or will this be the next surprise.
No surprises. GeoSIM has always made users aware of the annual fee and its always been in the pricing. http://www.globalsimcard.co.uk/faqs.php#renewal_fee
   
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bbob (Offline)
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Default 22-02-2008, 16:11

Depends on how you see it. Some companies do not charge a yearly fee.

Also If you have a card from a supplier that previously did not charge you anything you could now be faced by having to pay a yearly fee. Although it is mentioned in the faqs, there are lots of people that don't read faqs.

A yearly fee should be mentioned clearly on the page where you list all your info and also on your adoptsim as it is part of the costs !. Putting it under faqs is a bit playing hide and seek like airlines adding cost for whatever after you almost finalized your booking.

So to reactivate a sim you have to pay 10 tot 13 pounds plus 12 pounds per year fixed cost.

Than my next question would be for existing geosim customers: I asume that the month of inactive service are added to the year. Meaning When I bought a sim in july 2007 the yearly fee is not due july 2008 but more like october 2008 ?

Or like easyroam said:

Every distributor/reseller will now be charging a annual free around £12 per year.
or they could offer no annual fee to people who have purchased credit within 12 months.

Which reseller is offering this. When you buy a x amount of credit the yearly fee is waived ?

Also easyroam, you really have to update your site, because at the moment you are misinforming your customers, unless you are not charging this 12 pounds.

The faq at www.easyroam.co.uk states the following:

Does the /credit expire?
Neither the sim card nor the credit expires. However, if you do not use the travel sim card for 12 months, we will de-activate the card. Should you wish to use your sim card again; we will re-activate it, which may incur a small re-activation fee.
   
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easyroam- (Offline)
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Default 23-02-2008, 05:35

Yes bbob, Your correct

The information on the easyroam website is for 07822 (x-fone) roaming sim cards, However we have now changed back to manx 07624/07924 format.

Most of our customers are from our telephone systems side of the business and we had to impairment a new roaming service very quickly while the callkey issue was sorted out or we found a new provider.

Existing customers are not charged a re-newel fee (dealers discretion) The yearly connection fee is paid every 12 mths. for date of purchase. However in our case if the customer buys credit within a 12 mth period, we may not charge yearly fee.

Our customers are business customers . They are buying large amounts of call credit, so we don't charge them renewal fee.

Before the manx system stopped, almost every site was different, some charged a renal fee, others said if you don't use your sim card with 90 days or 6mts, you would lose your credit and sim.

Every dealer has to pay this fee to the network. so if the dealer is not making money from you buying credit. He is going to charge you a yearly fee to cover his cost.


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Last edited by easyroam-; 12-04-2008 at 14:21.. Reason: names of customers deleted
   
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