Telna Again? - Page 11

GadgetKen · 03-03-2013, 04:01

The Telna sim card I ordered arrived in the mail today. Put it in the 3G slot of my dual sim Blu D230 phone and my AT&T/H20 sim card in the GSM only slot.
The Telna card made a successful call off a distant T-Mobile tower, and also received a test Gmail message via an Edge data connection once I set up the APN and temporarily enabled data roaming (will just use data occasionally). More interested in this card for domestic/international voice rather than data usage, but it's nice to have this feature.
There is a USSD command in the Telna menu to get an account balance so I can keep track of how much I spend on calls/data/sms.

DRNewcomb · 15-04-2013, 13:06

I recently had my TelnaMobile number changed to an exchange in my local area. At the same time I mentioned the problem I'd been having with the system being unreliable about not connecting to a strong T-Mobile signal. David replied that I did have one of their very early SIMs and that their new SIMs had improved firmware. He sent me a new SIM, which has been perfectly reliable over the last week.

DRNewcomb · 06-05-2013, 21:23

This weekend my Telna SIP connection stopped working. I sent a message to customer service about it and was informed that for security reasons they changed my (and maybe everyone else's) SIP passwords. Who knew?

DRNewcomb · 11-05-2013, 23:54

Yesterday TelnaMobile seems to have suffered a roughly 12-hour crash. During most of the day the phone would not register and I could not access their website. Then it just started working again. So far, there's been no explanation.

rfranzq · 12-05-2013, 01:54

Quote:

Originally Posted by DRNewcomb

Yesterday TelnaMobile seems to have suffered a roughly 12-hour crash. During most of the day the phone would not register and I could not access their website. Then it just started working again. So far, there's been no explanation.

Message #60 has a perhaps answer. Start reading from message #55 until the end of the thread. This is about Piranha Mobile which uses Telna NA as its USA MVNO [including its roaming relationship with T-Mobile, I suspect.] I don't have Telna, but I do have Piranha and both the descriptions sound like what happened to me. [I did not have trouble with Piranha's web site. ]

Piranha Mobile 420 DAYS expiration - Page 4

DRNewcomb · 18-05-2013, 19:19

A recent change in the way that the Telna SIM connects means that, in direct-dial countries (e.g. US, Canada, Australia, etc.), the cellular data feature works, regardless of the phone's APN settings. You need to turn your phone's data off and not rely on a bogus APN to prevent data charges. Fortunately, this lesson only cost me about 50c to learn.

Bossman · **TelnaMobile charges -** 15-07-2015, 23:32

I just want to mention that TelnaMobile charged my credit card twice for the annual $19 fee. I called them, but they cannot credit my credit card. , they can only issue an account credit. So, I asked the CSR to go ahead an do that. I will try to use that up when I am in Nigeria next week. Even though I have a couple of local Nigerian sim cards. I have not even used the sim in years. So, the $38 annual fees + taxes came to $51. Insane taxes in Illinois. Time to deactivate TelnaMobile. LOL!

I also noticed that the USA rates are not viewable. Here is the message when one checks for USA rates "Please contact our customer service to check the rates for USA."

squawk1200 · 16-07-2015, 02:16

I gotta say that not being able to credit your account is bogus. I'd call my credit card company and tell them the story. I bet you'll get your refund.... I have to admit that I'm a bit down on the international sim game. Becoming too much work to experiment on each trip to see if the sim will even work...

Bossman · 16-07-2015, 03:03

I will contact my credit card folks tomorrow. I agree. It makes no sense. I really no longer have a use for the sim card. I'll deactivate it once I resolve t this issue.

DRNewcomb · 20-07-2015, 12:10

If you wrote them, citing the Fair Credit Billing Act, explaining the double billing, they would have to figure out a way to credit your account.

	(#1)
GadgetKen (Offline) Senior Member Prepaid Expert Posts: 342 Join Date: 14 Dec 2004 Location: Connecticut, USA Country:	03-03-2013, 04:01 The Telna sim card I ordered arrived in the mail today. Put it in the 3G slot of my dual sim Blu D230 phone and my AT&T/H20 sim card in the GSM only slot. The Telna card made a successful call off a distant T-Mobile tower, and also received a test Gmail message via an Edge data connection once I set up the APN and temporarily enabled data roaming (will just use data occasionally). More interested in this card for domestic/international voice rather than data usage, but it's nice to have this feature. There is a USSD command in the Telna menu to get an account balance so I can keep track of how much I spend on calls/data/sms. Phones/Wireless Devices: Doogee S90, Isatphone Pro, Amazon Kindle 3G, SkyRoam MiFi device, Karma MiFi device, AT&T Liberate MiFi device Sim Cards: T-Mobile (Mint), AT&T (Mifi device or Kindle), Koko Satphone: InMarSat Broadband US Wireless Data: AT&T postpaid, Sprint (Karma Mobility prepaid) Broadband International Data: SkyRoam VOIP: Skype

	(#2)
DRNewcomb (Offline) Senior Member Prepaid Professionist Posts: 1,465 Join Date: 27 Feb 2004 Location: Mississippi, USA Country:	15-04-2013, 13:06 I recently had my TelnaMobile number changed to an exchange in my local area. At the same time I mentioned the problem I'd been having with the system being unreliable about not connecting to a strong T-Mobile signal. David replied that I did have one of their very early SIMs and that their new SIMs had improved firmware. He sent me a new SIM, which has been perfectly reliable over the last week.

	(#3)
DRNewcomb (Offline) Senior Member Prepaid Professionist Posts: 1,465 Join Date: 27 Feb 2004 Location: Mississippi, USA Country:	06-05-2013, 21:23 This weekend my Telna SIP connection stopped working. I sent a message to customer service about it and was informed that for security reasons they changed my (and maybe everyone else's) SIP passwords. Who knew?

	(#4)
DRNewcomb (Offline) Senior Member Prepaid Professionist Posts: 1,465 Join Date: 27 Feb 2004 Location: Mississippi, USA Country:	11-05-2013, 23:54 Yesterday TelnaMobile seems to have suffered a roughly 12-hour crash. During most of the day the phone would not register and I could not access their website. Then it just started working again. So far, there's been no explanation.

	(#6)
DRNewcomb (Offline) Senior Member Prepaid Professionist Posts: 1,465 Join Date: 27 Feb 2004 Location: Mississippi, USA Country:	18-05-2013, 19:19 A recent change in the way that the Telna SIM connects means that, in direct-dial countries (e.g. US, Canada, Australia, etc.), the cellular data feature works, regardless of the phone's APN settings. You need to turn your phone's data off and not rely on a bogus APN to prevent data charges. Fortunately, this lesson only cost me about 50c to learn.

	(#7)
Bossman (Offline) Senior Member Prepaid Professionist Posts: 1,257 Join Date: 22 Apr 2005 Location: Chicago Country:	TelnaMobile charges - 15-07-2015, 23:32 I just want to mention that TelnaMobile charged my credit card twice for the annual $19 fee. I called them, but they cannot credit my credit card. , they can only issue an account credit. So, I asked the CSR to go ahead an do that. I will try to use that up when I am in Nigeria next week. Even though I have a couple of local Nigerian sim cards. I have not even used the sim in years. So, the $38 annual fees + taxes came to $51. Insane taxes in Illinois. Time to deactivate TelnaMobile. LOL! I also noticed that the USA rates are not viewable. Here is the message when one checks for USA rates "Please contact our customer service to check the rates for USA." Phones: Xiaomi Mi Mix 2, Samsung Galaxy A50, ASUS zenfone 3, Sim cards: AT&T (Contract), 3 UK, Piranha Mobile

	(#8)
squawk1200 (Offline) Member Official Member Posts: 43 Join Date: 08 May 2009 Country:	16-07-2015, 02:16 I gotta say that not being able to credit your account is bogus. I'd call my credit card company and tell them the story. I bet you'll get your refund.... I have to admit that I'm a bit down on the international sim game. Becoming too much work to experiment on each trip to see if the sim will even work...

	(#9)
Bossman (Offline) Senior Member Prepaid Professionist Posts: 1,257 Join Date: 22 Apr 2005 Location: Chicago Country:	16-07-2015, 03:03 I will contact my credit card folks tomorrow. I agree. It makes no sense. I really no longer have a use for the sim card. I'll deactivate it once I resolve t this issue. Phones: Xiaomi Mi Mix 2, Samsung Galaxy A50, ASUS zenfone 3, Sim cards: AT&T (Contract), 3 UK, Piranha Mobile

	(#10)
DRNewcomb (Offline) Senior Member Prepaid Professionist Posts: 1,465 Join Date: 27 Feb 2004 Location: Mississippi, USA Country:	20-07-2015, 12:10 If you wrote them, citing the Fair Credit Billing Act, explaining the double billing, they would have to figure out a way to credit your account.