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(#1)
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Member
Official Member
Posts: 31
Join Date: 19 Oct 2010
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04-11-2010, 19:21
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I am not sure what's going on with their website, things seem to be pretty stalled over there. Note the original post of this thread and the later reply from Truphone here mentioning that the pricing information is incorrect in the rates section. Just checked yesterday and they still haven't fixed the pricing info on the website that sounds bizarre to me. Maybe they are working on relaunching the service/website once the new countries kick in and they are not working on the old stuff anymore, I have no idea. I agree with you, it almost seems like Truphone doesn't care about local anywhere too much. There haven't been updates in a long long time and if your operational issues are true it's difficult to see how this sort of service can gain any traction. Hopefully things will change soon. |
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(#2)
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Senior Member
Prepaid Specialist
Posts: 774
Join Date: 21 Apr 2009
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bartolo5, they must have heard you! New country added. -
04-11-2010, 23:52
Just looked today and Austrailia has been added. Also, they seem to have extended the expiration of the 'free month' to a month from yesterday/today. Austrailia's data rate is 10cents a MB.
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(#3)
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DEALER
Newbie
Posts: 9
Join Date: 14 Apr 2010
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05-11-2010, 10:31
Hi All
Quite a few questions to get through! Re:India networks...I have been given an unconfirmed answer on this, I'm just waiting for confirmation from our roaming team as I don't want to post something that isn't accurate, but am on the case! We are talking to a number of partners about retail, but nothing currently. I would suggest speaking to our customer service team and seeing if we can get a card to you by Monday. Spain (plus the other two countries shown on the website) are close...can't say any more than that, but watch this space! |
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(#4)
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Member
Official Member
Posts: 31
Join Date: 19 Oct 2010
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04-11-2010, 19:32
Quote:
it has been 2 weeks since this post from you and your online rate checker is still posting $0.70 receiving for european countries. Is it really still $0.26? Or you have actually raised it to $0.70 Thanks in advance |
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(#5)
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Guest
Posts: n/a
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05-11-2010, 00:50
hi truphone,
(assuming i can get a card) can you tell me how likley it is that in Nepal and India i will be able to connect to your supported networks and get the 0.18p incoming price. Also.. how will i know if i'm on one of your networks. will teh phone simply not work or will i just get a big bill for using the wrong one. i phone dyour support people but it was all a bit vague. Basically if your card really would give me 18p per min in much of nepal and india i would jump at the chance. it seems hard to get this sort of info from your company. Surely your company must know these things? Thanks, PeterGene |
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(#6)
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Guest
Posts: n/a
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05-11-2010, 00:55
Also truphone (or anyone who knows)... is it possible to just buy one of these cards somewhere, in london, at the airport (in istanbul) ... i'm leaving uk monday morning... ta!
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(#7)
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Senior Member
Prepaid Guru
Posts: 1,091
Join Date: 11 Feb 2004
Location: Detroit (formerly Dubai)
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05-11-2010, 23:33
Any chance for adding Canada?
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(#8)
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Member
Advanced Member
Posts: 75
Join Date: 20 Jan 2010
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10-11-2010, 01:56
I have used Truphone local anywhere since early this year, I love it. Absolutely no problems whatsoever, and their rates are awesome (here in Canada). In fact for the use I make of cell phones (on a strict necessity basis) it turns out cheaper than any local company here. It always works... and I even use it for the occasional data roaming (email and chat). I started with $40 this year, now I'm down to $14 or so.
I can't recommend the sim enough, though it is true, their website stinks and they promised to changed their wrong rates in April already when I contacted them |
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(#9)
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DEALER
Newbie
Posts: 9
Join Date: 14 Apr 2010
Country:
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10-11-2010, 09:04
Hi All
Sophia - thanks for your kind words. Agree that our website is not the best, there is plenty of work behind the scenes on it, and in the not too distant future there are going to be a lot of improvements! As promised, more information on India. The preferred roaming agreements are with Vodafone India and Bharti Airtel. These should give the best rates and services. Again, we are looking to provide more of this information on the website going forward so you can plan before travelling. |
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(#10)
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Senior Member
Prepaid Pioneer
Posts: 696
Join Date: 01 Aug 2006
Location: Madrid
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10-11-2010, 11:08
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truphone |
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